SightCall vs Brother Pro Label Tool
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SightCall
This app connects field technicians with remote experts for real-time visual support. Technicians can share live video and receive AR-guided assistance, improving service performance and customer experience.
- Live video streaming
- AR-powered guidance
- Remote control features
- HD photo capture
- Document sharing
- Optical Character Recognition
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Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including: - Pause Video and Draw on Screen - Capture and Save HD Photos - Document Share and Co-Browse - Remote Flashlight Activation for Better Visibility - Remote Zoom for Clarity and Understanding - Collect Product Numbers and Codes with Optical Character Recognition and More The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training. Deployed globally, the SightCall App is used by field service organizations to: - request visual assistance from the home office or expert of your choosing - provide visual assistance to other colleagues in the field - improve service performance and improve customer experience
Brother Pro Label Tool
Create professional labels for telecom, datacom, and electrical identification directly from your smartphone or tablet. Print labels wirelessly to a Brother label printer without needing a computer or drivers. Features include cloud-based templates, serialization, and custom form creation for efficient labeling.
- Cloud-based label templates
- Wireless printing to Brother printers
- No computer or driver needed
- Serialize function for sequential labels
- Custom form creation
- CSV database connectivity
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[Description] Pro Label Tool is the successor to Mobile Cable Label Tool. This is a free application designed to create labels for telecom, datacom and/or electrical identifications on demand. It enables you to easily print labels from your smartphone/tablet to a Brother label printer using a local wireless network. [Key Features] 1. Automatic loading of pre-designed label templates from Brother's cloud server to keep them up to date. 2. Easy to use - just a few taps to choose, edit and print professional quality labels. 3. No computer or printer driver required. 4. Powerful Print Preview 5. Enables you to work more efficiently by creating label designs with P-touch Editor at the office, then send them via email to others to print at the working site. 6. Connectable to CSV database 7. Serialize function frees you from duplicate typing when printing sequential labels with similar content on rows of ID labels. 8. Use the Custom Form function to create labels with standardised network address information. [Compatible machines] PT-P750W, PT-P900W, PT-P950NW, PT-D800W, PT-E850TKW, PT-E310BT, PT-E560BT, PT-E720BT, PT-E920BT To help us improve the application, send your feedback to Feedback-mobile-apps-lm@brother.com. Please note that we may not be able to respond to individual emails.
Screenshots
Verdict
The clearest difference is rating: Brother Pro Label Tool at 4.5 against SightCall's 3.4. Brother Pro Label Tool also leads on ratings volume (287 vs 14). SightCall's advantage is review sentiment (43% vs 31%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brother Pro Label Tool holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: Brother Pro Label Tool has 287 ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 43% of SightCall's written reviews are positive against 31% of Brother Pro Label Tool's, so the app with the better star average is not the one people write more warmly about.
SightCall ships an update every 2 months, Brother Pro Label Tool every 3 months. Both last shipped on October 24, 2026.
| Parameter | SightCall | Brother Pro Label Tool |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (14 ratings) | 4.5 (287 ratings) — better |
| Positive reviews | 42.9% of reviews — better | 31.0% of reviews |
| Number of ratings | 14 | 287 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 14 MB | 138 MB |
| Age rating | 4+ | 4+ |
| Developer | SIGHTCALL | Brother Industries, LTD. |
Customer experience
SightCall
Brother Pro Label Tool
Bugs and requests
SightCall
Not enough reviews yet to summarise bugs or requests.
Brother Pro Label Tool
Reported bugs
20 issues- App hangs on 'Cancelling' after printer disconnects
- Bluetooth connection is poor and requires frequent restarts
- Numbers are printed lower than letters
- App doesn't detect loaded tape or saved labels
- Cannot make SL labels that adjust width automatically
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- App doesn't detect printer or shows 'select Accessory' with nothing
- Constant disconnects and difficulty keeping labels centered
- App doesn't detect correct media size
- Repeatable disconnects after printing multiple labels
- App gets stuck in 'Cancelling' state
- Bug in printing heat shrink tubing due to media size mismatch
- App doesn't sync settings from the printer
- App doesn't fit tablet screen fully, poorer resolution
- NFC functionality doesn't work
- Sharing templates doesn't work, cannot import files
- Printer selection screen is unresponsive
- Cannot delete created labels
- Cannot type IP addresses due to missing '.' character
- App not compatible with iOS 17 after update
- App doesn't detect the Cube via Bluetooth
Requested features
18 requests- Add half cut option
- Auto-save WIP labels
- Support for MDM-introduced fonts
- Add arrows for precise movement of images/icons
- Incorporate reference to the middle position of each port
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- Create own icon gallery within the app and share
- Add clip art for circuits
- Add text borders/boxes
- Improve serialization option visibility
- Add single/double/thick border around text
- Improve database creation for multiple rows
- Add templates for repeating cat5 cable wrap labels
- Change default path of 'my labels' tab to cloud services
- Support for PT-P910BT and PT-P950NW
- Native iPad support with full screen utilization
- Allow manual setting of cut marks for half-cut printing
- Fix IP address input keyboard for dots
- Add high resolution print setting
In-app purchases
SightCall
No in-app purchases
Brother Pro Label Tool
No in-app purchases
