Comparison

Custom Control App vs Music Concierge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Custom Control App

This app offers customized control interfaces for compatible audio systems. Tailor the layout and graphics for different users and devices, providing optimized control for roles like level adjustments, mutes, and preset recalls. It supports bring-your-own-device scenarios and kiosk applications.

Highlights
  • Customizable user interfaces
  • Tailored graphics and backgrounds
  • Bring-your-own-device support
  • Password protection
  • Access to levels, mutes, and sends
  • Preset recall and source selection
Features
Read full description

The Custom Control app provides customized control interfaces for compatible Allen & Heath installed audio systems. The level of control offered, app layout and graphics can be varied for different user types and devices, providing each user with an interface that is optimized for their role. The user interface is designed via a Custom Control editor for Windows and Mac OS – this is typically undertaken by a systems integrator. Access to all levels, mutes, sends, preset recalls, source selection and metering is provided, and tabs can be configured for access to multiple control pages or zones. Once complete, the configuration is uploaded to an Allen & Heath dLive MixRack, ready for deployment. Any device running the Custom Control app can log into the system with a given user name, at which point the correct user interface is downloaded and displayed. This allows for both kiosk applications and bring-your-own-device use, since the configuration is deployed on demand. Features: - Multiple user interfaces (per user, per device type) - Custom graphics and background - BYOD friendly - Optional password protection Allen & Heath is a leading creator of audio mixing systems for live sound and fixed installation. www.allen-heath.com/installation

About

Music Concierge

Control your music playback and playlists across multiple locations from your iPhone. Monitor player status and make real-time adjustments to your music and atmosphere.

Highlights
  • Real-time playback information
  • Full playlist visibility
  • Active player control (pause, skip, stop)
  • Select on-demand playlists
  • Player status monitoring
  • Multi-site management
Features
Read full description

The Music Concierge app is designed to control Music Concierge players across one or multiple sites. Using the app, you can review current playlists and make changes to music and atmosphere, direct from your iPhone device. Features Include: >> Real-time information - See what’s playing on each channel at any time >> Full visibility - View your music schedules and each playlist for every channel and music player >> Active player control - Pause, skip or stop any channel at any time >> Select on-demand playlists – Pick the perfect soundtrack for any event >> Player management - View the status of each player, and receive push notifications if any go offline >> Comprehensive support - Find answers in FAQ’s, raise a ticket with our customer service desk, or reach out to your account manager >> Multi-site capable – manage players at a single site, or across multiple properties The app is configured to work with installed Music Concierge players and only requires you to log in with your existing credentials.

Screenshots

Custom Control App1 screens
Music Concierge4 screens

Verdict

The call

The clearest difference is review sentiment: Custom Control App at 50% against Music Concierge's 0%. Custom Control App also leads on rating (3.3 vs 1.0) and ratings volume (14 vs 1). Music Concierge's advantage is update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Custom Control App holds the better App Store score, 3.3 against 1.0. That said, the two scores are not equally well evidenced: Custom Control App has 14 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 50% of Custom Control App's written reviews are positive against 0% of Music Concierge's.

UpkeepUpdate frequency

Custom Control App ships an update every 5 months, Music Concierge every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
Custom Control App versus Music Concierge: the parameters behind the verdict, then further details
ParameterCustom Control AppMusic Concierge
PriceFreeFree
Rating3.3 (14 ratings) — better1.0 (1 ratings)
Positive reviews50.0% of reviews — better0.0% of reviews
Number of ratings14 — better1
Update frequencyEvery 5 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size35 MB43 MB
Age rating4+17+
DeveloperAllen & Heath LimitedMusic Concierge Worldwide

Customer experience

Custom Control App

All ratings14 ratings
Positive57.1%
Neutral0.0%
Negative42.9%
Written reviews8 reviews
Positive50.0%
Neutral12.5%
Negative37.5%

Music Concierge

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Custom Control App

No in-app purchases

None

Music Concierge

No in-app purchases

Questions

Is Custom Control App free?
Custom Control App is free to download, with no in-app purchases.
Is Music Concierge free?
Music Concierge is free to download, with no in-app purchases.
Which has better reviews, Custom Control App or Music Concierge?
Custom Control App is rated higher. Custom Control App averages 3.3 out of 5 from 14 ratings, while Music Concierge averages 1.0 from 1 ratings.
Do Custom Control App or Music Concierge have ads?
Neither Custom Control App nor Music Concierge shows ads.
Which is updated more often, Custom Control App or Music Concierge?
Custom Control App ships an update every 5 months, and Music Concierge every 2 months. Most recently, Custom Control App was updated on October 16, 2026 and Music Concierge on October 8, 2026.

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