Custom Control App vs Music Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Custom Control App
This app offers customized control interfaces for compatible audio systems. Tailor the layout and graphics for different users and devices, providing optimized control for roles like level adjustments, mutes, and preset recalls. It supports bring-your-own-device scenarios and kiosk applications.
- Customizable user interfaces
- Tailored graphics and backgrounds
- Bring-your-own-device support
- Password protection
- Access to levels, mutes, and sends
- Preset recall and source selection
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The Custom Control app provides customized control interfaces for compatible Allen & Heath installed audio systems. The level of control offered, app layout and graphics can be varied for different user types and devices, providing each user with an interface that is optimized for their role. The user interface is designed via a Custom Control editor for Windows and Mac OS – this is typically undertaken by a systems integrator. Access to all levels, mutes, sends, preset recalls, source selection and metering is provided, and tabs can be configured for access to multiple control pages or zones. Once complete, the configuration is uploaded to an Allen & Heath dLive MixRack, ready for deployment. Any device running the Custom Control app can log into the system with a given user name, at which point the correct user interface is downloaded and displayed. This allows for both kiosk applications and bring-your-own-device use, since the configuration is deployed on demand. Features: - Multiple user interfaces (per user, per device type) - Custom graphics and background - BYOD friendly - Optional password protection Allen & Heath is a leading creator of audio mixing systems for live sound and fixed installation. www.allen-heath.com/installation
Music Concierge
Control your music playback and playlists across multiple locations from your iPhone. Monitor player status and make real-time adjustments to your music and atmosphere.
- Real-time playback information
- Full playlist visibility
- Active player control (pause, skip, stop)
- Select on-demand playlists
- Player status monitoring
- Multi-site management
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The Music Concierge app is designed to control Music Concierge players across one or multiple sites. Using the app, you can review current playlists and make changes to music and atmosphere, direct from your iPhone device. Features Include: >> Real-time information - See what’s playing on each channel at any time >> Full visibility - View your music schedules and each playlist for every channel and music player >> Active player control - Pause, skip or stop any channel at any time >> Select on-demand playlists – Pick the perfect soundtrack for any event >> Player management - View the status of each player, and receive push notifications if any go offline >> Comprehensive support - Find answers in FAQ’s, raise a ticket with our customer service desk, or reach out to your account manager >> Multi-site capable – manage players at a single site, or across multiple properties The app is configured to work with installed Music Concierge players and only requires you to log in with your existing credentials.
Screenshots
Verdict
The clearest difference is review sentiment: Custom Control App at 50% against Music Concierge's 0%. Custom Control App also leads on rating (3.3 vs 1.0) and ratings volume (14 vs 1). Music Concierge's advantage is update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Custom Control App holds the better App Store score, 3.3 against 1.0. That said, the two scores are not equally well evidenced: Custom Control App has 14 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 50% of Custom Control App's written reviews are positive against 0% of Music Concierge's.
Custom Control App ships an update every 5 months, Music Concierge every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.
| Parameter | Custom Control App | Music Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (14 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 50.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 14 — better | 1 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 35 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | Allen & Heath Limited | Music Concierge Worldwide |
Customer experience
Custom Control App
Music Concierge
In-app purchases
Custom Control App
No in-app purchases
Music Concierge
No in-app purchases
Questions
Is Custom Control App free?
Is Music Concierge free?
Which has better reviews, Custom Control App or Music Concierge?
Do Custom Control App or Music Concierge have ads?
Which is updated more often, Custom Control App or Music Concierge?
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