Bizerba Augmented Services vs WAGNER Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bizerba Augmented Services
Enhance system productivity with live video and audio streaming, augmented reality features, and collaborative tools. Connect on-site staff with experts for remote support and troubleshooting.
- Live video and audio streaming
- Augmented reality laser pointer
- Whiteboard and image capturing with AR
- Multipoint calls
- Text chat
- Secure encrypted communication
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“A picture is worth a thousand words” - increase the productivity of your systems with the targeted use of My Bizerba AR technologies. The Bizerba Augmented Services App offers you: - Live video and audio streaming to support your DIY service processes - Laser pointer in live video to identify parts and objects within your devices - White board and still image capturing with elements of Augmented Reality for detailed collaboration between you and our experts - Joint working and collaboration on white board and still image - Multipoint calls with several participants and experts - Text Chat for quick information exchange - Easy and intuitive operation - Simple installation Bizerba Augmented Services provide live video and voice communication from your on site staff to our Bizerba specialist. White board and still image functionality combined with simple elements of Augmented reality makes the app an ideal solution to increase your system availability. The only requirement to run the Bizerba Augmented Services App is a smartphone / tablet, laptop with camera and an internet connection. The App is also well applicable on certain smart glasses. The image quality is especially optimized for service and maintenance. To keep full control of all content, the Bizerba Augmented Services App is secured with the latest encryption technologies.
WAGNER Service
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With the WAGNER service app you receive fast and reliable support - directly from a qualified member of our service team. Fast response time: Thanks to the live audio and video transmission, the WAGNER service employee can effectively support you in the shortest possible time in the event of system problems, without having to deal directly with I have to be there for you. Comprehensive support if required: Thanks to the fast service deployment, we can jointly ensure your plant availability and productivity. Transparent documentation: The documentation function ensures the traceability of the services provided and thus enables a continuous improvement process. Smooth communication: To avoid misunderstandings in communication, text and voice messages between you and the service employee in the WAGNER HelpDesk can be translated into several languages.
Screenshots
Verdict
The clearest difference is update cadence: WAGNER Service at every 4 months against Bizerba Augmented Services's every 10 months. WAGNER Service also leads on iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bizerba Augmented Services ships an update every 10 months, WAGNER Service every 4 months. The most recent releases landed on June 24, 2026 and September 9, 2026 respectively.
| Parameter | Bizerba Augmented Services | WAGNER Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 10 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 134 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Bizerba SE & Co. KG | J. Wagner GmbH |
In-app purchases
Bizerba Augmented Services
No in-app purchases
WAGNER Service
No in-app purchases
Questions
Is Bizerba Augmented Services free?
Is WAGNER Service free?
Do Bizerba Augmented Services or WAGNER Service have ads?
Which is updated more often, Bizerba Augmented Services or WAGNER Service?
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