DLC Mobile vs PennWest Shield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DLC Mobile
Manage your electricity account on the go. Pay bills, report outages, and track energy usage. Receive customized alerts for important updates.
- Secure account access
- Schedule and make payments
- View and report outages
- Track energy usage
- Manage billing options
- Customize alerts
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With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
PennWest Shield
Enhance organizational security with tools like a panic slider, tip submission, and a safety timer. This app provides an extra layer of protection for your community.
- Panic Slider
- Submit Tips
- Safety Timer
- Organizational Protection
- Additional Security Layer
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Use PennWest Shield to add an additional layer of protection to your organization by utilizing tools such as: Panic Slider, Submit Tips and Safety Timer.
Screenshots
Verdict
The clearest difference is rating: PennWest Shield at 5.0 against DLC Mobile's 4.6. PennWest Shield also leads on iOS requirement (13.2 vs 15.1). DLC Mobile's advantage is ratings volume (14K vs 3) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PennWest Shield holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: DLC Mobile has 14K ratings behind it against 3, so its average is the more settled of the two.
DLC Mobile ships an update every 2 months, PennWest Shield every 4 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | DLC Mobile | PennWest Shield |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (14K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 30.0% of reviews | — |
| Number of ratings | 14K — better | 3 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 15.1 | 13.2 — better |
| Further details — not scored | ||
| Size | 49 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Duquesne Light Company | Pennsylvania Western University |
Customer experience
DLC Mobile
PennWest Shield
Bugs and requests
DLC Mobile
Reported bugs
4 issues- App crashes on launch
- Autopay not working as expected
- Inconsistent usage data
- Buttons and features not functioning properly
Requested features
4 requests- Improve payment options and reliability
- Enhance user interface and navigation
- Provide better account management tools
- Improve communication and support
PennWest Shield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DLC Mobile
No in-app purchases
PennWest Shield
No in-app purchases
Questions
Is DLC Mobile free?
Is PennWest Shield free?
Which has better reviews, DLC Mobile or PennWest Shield?
Do DLC Mobile or PennWest Shield have ads?
Which is updated more often, DLC Mobile or PennWest Shield?
Other comparisons
