Employee Engagement Manager vs Workcloud Shift

NiCE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NiCE EEM app to experience the following benefits: Self-Service Scheduling, 24/7 Use the NiCE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside. Greater Schedule Control Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly! Better Work-Life Balance NiCE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.) Terms of Use: https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html NOTICE: If you are not sure of your contact center granting the use of NiCE EEM, please first check with an administrator at your organization that NiCE EEM has been deployed in the contact center.

Achieve a better work-life balance with Workcloud Shift, the enhanced app specifically designed for retail frontline associates. Streamline your workday, minimize scheduling conflicts, and stay connected effortlessly. Key features include: • View Your Schedule: Access shift details easily in one location. • Shift Swapping: Trade shifts without managerial approval needed. • Shift Bidding: Bid on shifts to suit your availability. • Request Time Off: Submit and track day-off requests. • Set Availability: Define preferred hours to fit your schedule. • Anywhere Access: Manage your schedule from any device. Keep your schedule, leave balances, and time-off requests at your fingertips to stay informed and manage your day with ease. Download Workcloud Shift today! Please Note: Access to the app’s commercial features requires a paid Zebra Workcloud subscription. If you’re unsure about your company’s subscription or available services, please visit Zebra Workcloud Solutions or contact your IT department for assistance.