ObservSMART vs Netsmart CareChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ObservSMART
Read full descriptionHide full description
ObservSMART is a system that supports patient monitoring in a variety of healthcare settings. Staff carry mobile devices that can interact with patient wearables to support a a plethora of functions and requirements.
Netsmart CareChat
This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.
- Integrated messaging within referral workflow
- Secure communication
- Enhanced collaboration
- Promotes efficiency
- Quick communication
- Cross-application compatibility
Read full descriptionHide full description
Netsmart CareChat empowers enhanced communication and collaboration among Referral Manager users. The messaging chat tool is integrated within the referral solution and allows for the quick conversation necessary in a fast-paced environment. Referral Manager is a collaborative platform that simplifies the inbound referral process for post-acute, long-term care and at-home providers. It’s critical for users to share visibility into clinical and financial information, while easily transitioning the patient into the right care facility. Therefore, being able to quickly and efficiently communicate within Referral Manager is key. CareChat allows users to securely communicate without leaving Referral Manager. The chat feature is currently being built to work across multiple Netsmart applications, as well as its own standalone mobile app. The chat feature enhances collaboration, promotes efficiency and provides quick communication.
Screenshots
Verdict
The clearest difference is update cadence: ObservSMART at monthly against Netsmart CareChat's every 7 months. Netsmart CareChat's advantage is device support (3 vs 1) and iOS requirement (13.6 vs 18.6). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ObservSMART ships an update monthly, Netsmart CareChat every 7 months. The most recent releases landed on September 26, 2026 and October 7, 2026 respectively.
| Parameter | ObservSMART | Netsmart CareChat |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.3 (3 ratings) — better |
| Number of ratings | — | 3 — better |
| Update frequency | Monthly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.6 | 13.6 — better |
| Further details — not scored | ||
| Size | 39 MB | 93 MB |
| Age rating | 17+ | 4+ |
| Developer | Invisalert | Netsmart Technologies |
In-app purchases
ObservSMART
No in-app purchases
Netsmart CareChat
No in-app purchases
Questions
Is ObservSMART free?
Is Netsmart CareChat free?
Do ObservSMART or Netsmart CareChat have ads?
Which is updated more often, ObservSMART or Netsmart CareChat?
Other comparisons















