IDX vs The Hartford
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IDX
This app provides comprehensive identity and privacy protection. It monitors your personal information for fraud, alerts you to suspicious activity, and helps restore your identity if it's compromised. It also offers credit report locking and monthly credit score access with certain subscriptions.
- Identity monitoring
- Fraud alerts and notifications
- Identity restoration assistance
- Credit report locking
- Monthly credit score access
- Insurance reimbursement coverage
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*This app requires a valid IDX Identity or Privacy subscription in order to use. *For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit https://opm.myidcare.com to access your account. Your cyber protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX Identity and Privacy is the only protection with a 100% Recovery Guarantee or your money back* IDX Identity and Privacy works around the clock to monitor your personal information and with the IDX Identity mobile app you’ll have access to your identity protection wherever you go. The IDX Identity and Privacy mobile app allows you to: • Activate and manage the monitoring services that are part of your subscription • Receive alerts and notifications • Report suspicious activity • Lock and unlock your credit report with the push of a button** • Get your monthly credit score** *Recovery Guarantee We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event. *$1 Million Insurance Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source. **Requires IDX Complete subscription
The Hartford
Manage your auto, home, and business insurance policies, as well as employee benefits, directly from your smartphone. Access policy details, make payments, and get digital ID cards. Connect to the full mobile website for claims, policy changes, and more.
- Secure login with Face ID/Touch ID
- Access policy details
- Easy bill payment
- Digital auto ID cards
- Start and track claims
- Make policy changes
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Welcome to The Hartford’s mobile app for auto, home, business insurance and employee benefits. Our app makes it easier than ever to take control of your insurance journey, right from your phone. – Fast, secure access Log in with Face ID or Touch ID. No password needed. – Access policy details Get a snapshot of your coverages without searching through documents. – Easy billing Pay your bill and review recent payment activity right from the app. – Digital auto ID cards Access your digital personal auto ID cards on the go, download them to your phone or save them to your Apple Wallet. Need to do more? The app connects you directly to our full mobile website—no extra sign-in required. From there, you can: – Start a claim – Track claim progress and payments – Set up automatic bill pay – Make changes to your policy or vehicle – Access your certificate of insurance – Get your policy documents – And much more! Download The Hartford’s app today. Some features may not be available to all users right away. In the meantime, you can manage your account by visiting the website through the app. Enabling Face ID or Touch ID makes access even faster and more secure.
Screenshots
Verdict
The clearest difference is rating: The Hartford at 4.8 against IDX's 2.4. The Hartford also leads on monetization model (free vs subscription) and review sentiment (42% vs 8%). IDX's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The Hartford holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: The Hartford has 12K ratings behind it against 107, so its average is the more settled of the two. Written reviews point the same way: 8% of IDX's written reviews are positive against 42% of The Hartford's.
IDX ships an update every 3 months, The Hartford every 5 weeks. The most recent releases landed on August 29, 2026 and September 24, 2026 respectively.
| Parameter | IDX | The Hartford |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (107 ratings) | 4.8 (12K ratings) — better |
| Positive reviews | 7.7% of reviews | 41.8% of reviews — better |
| Number of ratings | 107 | 12K — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 41 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | ID Experts | The Hartford Fire Insurance Company |
Customer experience
IDX
The Hartford
Bugs and requests
IDX
Not enough reviews yet to summarise bugs or requests.
The Hartford
Reported bugs
3 issues- Login issues and inability to access accounts
- Redirects to website not working properly
- Certain policy information not visible in the app
Requested features
3 requests- Ability to view policy details and documents within the app
- Improved app stability and reliability
- Seamless integration between app and website
In-app purchases
IDX
No in-app purchases
The Hartford
No in-app purchases
Questions
Is IDX free?
Is The Hartford free?
Which has better reviews, IDX or The Hartford?
Do IDX or The Hartford have ads?
Which is updated more often, IDX or The Hartford?
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