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The Hartford

The Hartford

Insurance Policies And Claims

13K ratings
114 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • September 17, 2024
  • October 9, 2026

Features

Developer

The Hartford
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About

Manage your auto, home, and business insurance policies, as well as employee benefits, directly from your smartphone. Access policy details, make payments, and get digital ID cards. Connect to the full mobile website for claims, policy changes, and more.

✓Secure login with Face ID/Touch ID
✓Access policy details
✓Easy bill payment
✓Digital auto ID cards
✓Start and track claims
✓Make policy changes
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What users say

Summarized from real user reviews of The Hartford. Based on 13K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy navigation
  • 🚀Excellent app performance
  • 🔒Secure with Face ID login
  • 💡Useful features like digital ID cards

Negative things

  • 🐛Frequent app crashes and glitches
  • 🔍Inability to access account information
  • 🔗Constant redirects to website
  • 🤔Confusing app changes and updates
See all reviews
+1

What's New in The Hartford

1.9.8

October 9, 2026

- Minor bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

The best

The best of best
Argentin@Argentin@

Pockynon

I downloaded the App twice and when I click n i5, it immediately disappears.
pockynonpockynon

Help when needed

Had questions about my policies and got quick help and directions to the mobile app. Thanks
graden girlgraden girl

Start over every time

The app keeps saying I don’t have policies. I’ve had to create an account almost every time I’ve tried to use the app. Today when I tried, I called them, again, and was told I had to create a new account, again. When I tried to do that, it wouldn’t allow me to do so b/c it said there already was an account with that email. The agent told me I had to use a different email. So I have to open a new email account just to access my insurance policies. 😡🤬
I’m shopping for an insurance company that has a user friendly app!
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VAvirtualVAvirtual

Bill pay

User friendly
WidowCarterWidowCarter
See 109 more reviews

Developer apps

Auto & Home at The Hartford
Auto & Home at The Hartford

by The Hartford Fire Insurance Company

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TrueLane from The Hartford
TrueLane from The Hartford

by The Hartford Fire Insurance Company

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The Hartford Events
The Hartford Events

by The Hartford Fire Insurance Company

📊 Productivity

(2)

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TrueLane by The Hartford
TrueLane by The Hartford

by The Hartford Fire Insurance Company

🗺️ Navigation

(2.1K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to access accounts

Bug

Redirects to website not working properly

Bug

Certain policy information not visible in the app

Bug
✨

Requested Features

3 requests

Ability to view policy details and documents within the app

Feature

Improved app stability and reliability

Feature

Seamless integration between app and website

Feature

FAQ

What can I do with The Hartford mobile app?

The app allows you to manage your auto, home, and business insurance policies, as well as employee benefits. You can securely log in, view policy details, pay bills, access digital auto ID cards, and connect to the mobile website to start claims, track progress, make policy changes, and access documents.

Is The Hartford app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

How do I log in to The Hartford app?

You can log in securely using Face ID or Touch ID, eliminating the need for a password. This provides fast and secure access to your insurance information.

Can I manage my claims through the app?

While the app provides direct access to the full mobile website for managing claims, you can start a claim, track its progress, and view payments through the connected mobile website. This functionality is accessible without an extra sign-in.

What insurance types does The Hartford app cover?

The app covers auto insurance, home insurance, and business insurance policies. It also provides access to employee benefits information.