The Hartford

The Hartford

Insurance Policies And Claims

12K ratings
97 reviews
Free

Details

  • Released
  • Updated
  • September 17, 2024
  • July 9, 2026

Features

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About

Manage your auto, home, and business insurance policies, as well as employee benefits, directly from your smartphone. Access policy details, make payments, and get digital ID cards. Connect to the full mobile website for claims, policy changes, and more.

Secure login with Face ID/Touch ID
Access policy details
Easy bill payment
Digital auto ID cards
Start and track claims
Make policy changes
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What users say

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What's New in The Hartford

1.9.7

July 9, 2026

- Minor bug fixes and enhancements

User reviews

Surcharges

I Think it is nothing more than lining the pockets of wealthy no matter if company or person on the back of seniors as is in this case.

App

The app was barely functional yesterday and It did not include all policies and suddenly there’s an up grade with all fee changes etc.

Doesn’t work!

App doesn’t work! The app just opens up the website which also doesn’t work on any browser or device! I’ve had to call to file all of my claims for the past 3 years!

Doesn’t work

Worst app ever. I have the Hartford for home and auto policies and the app only recognizes one policy. I was told when I first downloaded the app they were aware and working on this problem. That was over 4 months ago. Get the nearest 3rd grader and I bet they can fix your garbage. Makes me leery of have their insurance for sure. If you can’t fix your app in 4 months, how long to fix my stuff if I need to file a claim.
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Awesome customer service Lindsey and Keisha

Awesome they were wonderful

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to access accounts

Bug

Redirects to website not working properly

Bug

Certain policy information not visible in the app

Bug

Requested Features

3 requests

Ability to view policy details and documents within the app

Feature

Improved app stability and reliability

Feature

Seamless integration between app and website

Feature

FAQ

What can I do with The Hartford mobile app?

The app allows you to manage your auto, home, and business insurance policies, as well as employee benefits. You can securely log in, view policy details, pay bills, access digital auto ID cards, and connect to the mobile website to start claims, track progress, make policy changes, and access documents.

Is The Hartford app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

How do I log in to The Hartford app?

You can log in securely using Face ID or Touch ID, eliminating the need for a password. This provides fast and secure access to your insurance information.

Can I manage my claims through the app?

While the app provides direct access to the full mobile website for managing claims, you can start a claim, track its progress, and view payments through the connected mobile website. This functionality is accessible without an extra sign-in.

What insurance types does The Hartford app cover?

The app covers auto insurance, home insurance, and business insurance policies. It also provides access to employee benefits information.