Tracking my driving for discounts on insurance
True lane helps you be a safer and better driver by tracking your driving on a daily basis. Also you get discounts on your auto insurance which is a dual plus for savings and a better driver all in one.
Not accurate
I recently traveled twice from Nevada to Colorado and there are new speed limit posts in Utah. I tested the app and used my cruise control with posted speed limits and TrueLane had numerous speeding events. Now even my vehicle gps screen didn’t pick up the new posted limits. With that said , I had part of my trip at 181 miles show 93 events and a day later show 166 events. Now you can only imagine the amount of events the app got me for on the trips. What the heck!. I had my cell phone ring with an important call and pulled over and stopped then answered it. The app showed high risk event distraction for this, again what the heck! Around town I haven’t had any real issues, only out on the highway with updated speed limits posted. Time to update the app with new posted speed limits in the states.
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I wish there was a zero star rating
This app is a huge joke. It records inaccurate driving speeds that are not even possible on winding roads. I know that neither I nor my husband ever drive 68 miles per hour on the back road to the grocery store. But it says we did. It also charges an event when you have a speed change from 19 mph to 9 mph. What is not safe about that. So I watch as our discount drains away based on stupid or inaccurate data. It also said I was going 79 on that same backroad to the grocery store. Ridiculous!! Why bother with this just take away the discounts and do something real. This is stupid and frustrating.
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Ok but with some glaring flaws…
I have a job, in which I am often a passenger in a vehicle. Would be nice to have the ability to enter some sort of “work mode,” instead of having to refuse multiple irrelevant entries.
A bigger problem is the inability to pull over, stop and make a perfectly safe short phone call without getting dinged for distracted driving.
For example, during an hour long commute:
-Drive about half the route
-Pull into parking area, fully stopped while making a phone call for a few minutes
-Hanging up, put phone away and safely drive the remainder of the route
The app lumps all the above into one drive and flags a major distraction where there wasn’t one. Pretty frustrating and unnecessary I think.
A bigger problem is the inability to pull over, stop and make a perfectly safe short phone call without getting dinged for distracted driving.
For example, during an hour long commute:
-Drive about half the route
-Pull into parking area, fully stopped while making a phone call for a few minutes
-Hanging up, put phone away and safely drive the remainder of the route
The app lumps all the above into one drive and flags a major distraction where there wasn’t one. Pretty frustrating and unnecessary I think.
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Pathetic Technology for IPhone
I have been trying to download and activate this app on my iPhone XR for 5 weeks in advance of my policy going active. One reason that I was sold on this policy was the idea that my husband and I could get an additional credit against the premium after our driving was observed by this app over a period of six months. How can that ever happen if you cannot get to the page to create a login and set up the the app to activate with the policy effective date?? I called on 6 occasions, explaining the issue, and jumping thru all the hoops that they had me ‘try’ to make it work…only to have them finally tell me that they were aware of the issue and will have it fixed “next week.” The Tech support people seem to be clueless as to how to correct that glitch.
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