TrueLane by The Hartford

TrueLane by The Hartford

by The Hartford Fire Insurance Company

2.1K ratings
298 reviews
#189 in free Navigation
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Free

Details

  • Released
  • Updated
  • September 29, 2021
  • March 31, 2026

Features

TrueLane by The Hartford screenshot #1 for iPhone
TrueLane by The Hartford screenshot #2 for iPhone
TrueLane by The Hartford screenshot #3 for iPhone
TrueLane by The Hartford screenshot #4 for iPhone
TrueLane by The Hartford screenshot #5 for iPhone
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About

This app uses your phone's sensors to track your driving habits. It helps you understand your driving behavior to potentially earn a discount on your auto insurance renewal.

โœ“Automatic driving behavior measurement
โœ“Utilizes phone sensors
โœ“Potential renewal discount
โœ“Safe driving rewards
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What users say

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What's New in TrueLane by The Hartford

3.0.0

March 31, 2026

App updates, brand changes, and bug fixes

Charts

Top Free

๐Ÿ“ˆย 189+1

Navigation

This app rose +1 position in Navigation chart.

Last updated on July 24, 2026.

User reviews

My TrueLane

It keeps you honest and transparent when you are driving and the key is to drive safely always.

Stabilized Phone

Now that my phone is no longer moving about in my automobile is showing me the results that reflects my driving capability. Iโ€™m really disappointed that I was not informed about that initially.

Great

Watches everything I do and still not a problem!

Phone usage

This app is truthful for the most part on my driving except for the phone usage, several times now I have had my phone in the passengers seat while driving and it dings me for touching it when it was in a completely different area of the car than me and I didnโ€™t touch it once! Itโ€™s very frustrating to me and I wish there was a way to fix it.
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Major flaw and poor design allows it

App needs your location to be set to โ€œAlwaysโ€ to work but it constantly defaults to other settings. I am going to lose my discount because of this.

Developer apps

User experience

๐Ÿž

Reported Bugs

4 issues

Trips not properly recorded or missing

Bug

Login/account issues

Bug

Inconsistent performance and app crashes

Bug

Incorrect speed limit and road condition detection

Bug
โœจ

Requested Features

5 requests

Ability to manually pause/stop trip recording

Feature

Option to disable location tracking when not driving

Feature

More lenient scoring for defensive driving maneuvers

Feature

Integration with vehicle's onboard diagnostics for more accurate data

Feature

Differentiation between driver and passenger phone usage

Feature

FAQ

What does the TrueLane app do?

The TrueLane app uses your smartphone's sensors to automatically measure how you drive. It analyzes your driving behavior to help you understand your habits and potentially earn a discount on your auto insurance renewal.

How can I get a discount with TrueLane?

The safer you drive, the better your potential Renewal Discount will be. The app tracks your driving behavior, and positive habits can lead to savings on your auto insurance.

Is the TrueLane app free?

Yes, the TrueLane app is a free smartphone app. It is available to auto insurance policyholders from The Hartford who are enrolled in the TrueLane program.

Who is eligible to use the TrueLane app?

The TrueLane app is available to auto insurance policyholders from The Hartford in select states who are enrolled in the TrueLane program. You must be an existing policyholder and enrolled in the program to use the app.