Manage your life insurance policies and investments conveniently. View policy details, monitor investment performance, and make payments directly from your mobile device. Easily find agent contact information and update your preferences.
Summarized from real user reviews of New York Life. Based on 15K reviews and a 4.9/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Finance app.
2.16.1
August 9, 2026
- In continuing to expand our service offerings, chat is now available 24/7, courtesy of our new chatbot experience. In-app assistance will be accessible at the client's convenience. - We are introducing a new feedback survey, allowing clients to provide comments and suggestions to New York Life from within the mobile app. - Minor bug fixes and enhancements.
More2 issues
Login not working correctly
App closing unexpectedly
3 requests
Ability to manage beneficiaries
Performance and fee reporting
The app allows you to view and manage your life insurance policies, monitor your investment values, make payments, find your agent's contact information, and update your communication preferences. It provides a centralized hub for managing your financial products with the company.
Yes, the New York Life mobile app is free to download and use. There are no upfront costs associated with acquiring the application.
Typically, you will need your policy number and potentially other identifying information to log in and access your specific policy details. The app is designed to securely connect you to your account information.
Yes, the app allows you to make payments for your policies directly through the mobile application. This offers a convenient way to stay on top of your premium obligations.
