New York Life Reviews: Is It Legit?

Customer Experience

Positive experience54.4% of reviews
Neutral3.3% of reviews
Negative experience42.2% of reviews

~ Based on 90 written reviews from the US App Store.

What users say about New York Life

Is New York Life Safe?

New York Life appears safe based on user ratings. AppsHunter Safety Score for New York Life is 97/100.

This assessment is based on 16,068 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 15,668 App Store ratings for New York Life.

Is New York Life Legit?

New York Life appears to be a legitimate app. AppsHunter Legitimacy Score for New York Life is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Truly Professional

Awesome

Dependable life insurance

We have had New York life insurance for decades and unfortunately when a death occurred in our family new your life insurance was helpful and assisted us in every way and they made the grieving process easier and they remitted Payment quickly

Response from developer

We appreciate you taking the time to leave this review. It’s great to hear that your experience has been a positive one. If there’s anything else you’d like to share, our team is always here to listen at socialmedia@newyorklife.com.

Autopay? Monthly installments?

All my other insurances have autopay and monthly payment plans at no additional cost. Why not NYL?

User Friendly

The app is so easy to use. I can access my account in seconds. Thank you for making this a user friendly app.

Response from developer

We appreciate you taking the time to leave this review. It’s great to hear that your experience has been a positive one. If there’s anything else you’d like to share, our team is always here to listen at socialmedia@newyorklife.com.

One of my greatest lifetime investments.

Never a moment of regret.

need to fix it

After updated, cannot open at iOS26.6.1

Auto pay

It needs to be easier to find and use autopay

Just adding phone number

Fast

Rates above 18

Why is this app rated as for 18+?? My phone is restricted to apps rated 18 and I can’t access this app. Developers please fix this, there’s no reason a financial app should be considered 18+

Password

Old surf bum

Junk so far

App does not even load, let alone provide any account information. Removing it soon!

App slow

It these worst app

Update

After this last update the app completely doesn’t work just freezes when I try to log in

Great

Easy to use App

New York Life

Always Pay Yourself

No good

It will not let me access anything, I’ve changed my password multiple times and it still won’t let me access it.

Something went wrong

Why is there always “something went wrong” and I have to everything twice?!

Bad app

Not able to login while the same credential is able to login from web

Great service

I have been with NYL since 2009. Very pleased with service.

I like it

I like the app. It’s clean and straightforward