Comparison

NetSuite vs KnowHow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NetSuite

Access and manage your business operations on the go with this comprehensive cloud business software suite. Control ERP, CRM, HCM, and e-commerce functions, view dashboards, manage expenses and time, and approve business actions from your mobile device.

Highlights
  • Full record viewing, creation, and editing
  • Complete dashboard access and synchronization
  • Expense and time management with receipt capture
  • Activity and calendar management
  • Business action approvals (Sales Orders, Expense Reports)
  • Saved search results with drill-down capability
  • Push notifications for critical business information
Features
Read full description

The official NetSuite for iPhone app enables unparalleled access to the World’s #1 Cloud Business Software Suite – the unified business management suite, encompassing ERP / financials, CRM, HCM and ecommerce. Maintain the same 360° control of your business as you do from your PC with this free app. Works out-of-the-box with all standard roles including Employee, Standard and Custom Center (Customer, Vendor and Partner Center roles are not supported). Stand out features include: - Full Record support – view, create, and edit records including Custom records. - Complete Dashboard Access - Access and synchronize all your personalized dashboards from the web, encompassing KPI metrics, Scorecards, Trend Graphs, Report Snapshots, and any other dashboard content. - Record customization support – all existing customizations including custom forms, fields and scripts work out-of-the-box. - Expense management – track your expenses using the Expense Log (including receipt capture), then create an Expense Report with just a few taps. - Time Management – track your time using the convenient Timer and My Time functions, create Time Entries directly into NetSuite. - Complete Activity management – Manage your calendar across list, week and month views. View other calendars including fellow employees. - Business action support – approve Sales Orders and Expense Reports, convert Estimates, accept Customer Payments, bill Sales Orders and more. - Saved Search support – get all the results and drill down to record level using any existing Saved Search (including Summary types). - Swipe Actions – simply swipe to map customer locations, initiate phone calls, respond to events or quickly start Editing. - Localization – instantly adapts to your NetSuite language setting. - Time Zone Synchronization, Global Search, Quick Add, Recent Records and loads more. - Push Notifications – have NetSuite instantly notify you of any changes to business critical information. Note: Users with Custom roles may require Mobile Device Access permission to log in. For further information, please contact NetSuite Technical Support.

About

KnowHow

This app acts as a virtual expert for restoration professionals, providing instant answers to job-related questions by searching company documentation, SOPs, and manuals. It offers step-by-step guidance, aids in training and onboarding, and helps users build expertise through quizzes and badges.

Highlights
  • Virtual expert for instant answers
  • Search company documentation and SOPs
  • Step-by-step guidance
  • Training and onboarding support
  • Skill-building quizzes and badges
  • Draft, edit, and share SOPs
  • Translate documentation
Features
Read full description

KnowHow is the easiest way for restorers to know exactly what to do, when, and how. Your company's virtual expert, Howie, is at your service to search through company documentation, Standard Operating Procedures (SOPs), equipment manuals, and more to find the answers you need. When questions come up on the job, you'll get the information faster than ever so you can restore with confidence. Reduce day-to-day chaos with centralized documentation and get things done the right way, every time. - **Ask Howie** instead of making a phone call or flipping through an ops manual to get fast, straightforward answers to on-the-job questions - **Get step-by-step guidance** when you need more direction, with easy to follow processes that you can reference time and time again - **Enjoy better training and onboarding** with a clear roadmap for the job ahead and expertise on-hand whenever you need it - **Grow your restoration career** with short quizzes that help you retain how-to and build industry expertise - **Earn badges as you go** and see how much you've learned through the dashboard Do you run a restoration team? It's easier than ever to become a process-driven company, with a suite of tools that: - Make it simple to draft, edit, and share SOPs across your workforce - Leverage step-by-step guidance from industry-leading providers like PSA, Matterport, Drysource, CoreLogic, and more - Instantly translate your documentation, giving team members clear directions in their preferred language* - Track training progress, monitor projects, and create a real-time record of work done With KnowHow every team member - from accountants to technicians - has step-by-step guidance based on your company's best practices. Learn more at tryknowhow.com. - Based on mobile device settings; translation is currently available to: Armenian, Chinese, Simplified English, French, Hindi, Portuguese, Punjabi, Russian, Spanish, Tagalog, Ukrainian, and Vietnamese.

Screenshots

NetSuite4 screens
KnowHow4 screens

Verdict

The call

The clearest difference is review sentiment: KnowHow at 100% against NetSuite's 10%. KnowHow also leads on rating (5.0 vs 2.7) and update cadence (monthly vs every 2 months). NetSuite's advantage is ratings volume (97 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KnowHow holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: NetSuite has 97 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 10% of NetSuite's written reviews are positive against 100% of KnowHow's.

UpkeepUpdate frequency

NetSuite ships an update every 2 months, KnowHow monthly. The most recent releases landed on October 3, 2026 and September 26, 2026 respectively.

Scorecard5 real differences · 5 level
NetSuite versus KnowHow: the parameters behind the verdict, then further details
ParameterNetSuiteKnowHow
PriceFreeFree
Rating2.7 (97 ratings)5.0 (4 ratings) — better
Positive reviews10.3% of reviews100.0% of reviews — better
Number of ratings97 — better4
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.4 — better
Further details — not scored
Size39 MB68 MB
Age rating4+17+
DeveloperOracle America, Inc.Manifest Labs Inc.

Customer experience

NetSuite

All ratings97 ratings
Positive37.1%
Neutral5.2%
Negative57.7%
Written reviews87 reviews
Positive10.3%
Neutral4.6%
Negative85.1%

KnowHow

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NetSuite

Reported bugs

25 issues
  • App crashes when opening large expense records
  • Cannot save changes to item records
  • Cannot save changes to cases
  • Hover option fails when maps option is selected
  • Expenses not clearing after being added to reports
Show 20 more
  • Duplicate expenses appearing in reports
  • Login disabled for administrator roles
  • Password update subroutine broken on iOS 18
  • EULA accept button non-functional on iPad
  • Expense validation errors with complete fields
  • Random sandbox login redirects
  • Erratic expense deletion behavior
  • App crashes during expense report creation
  • Images not loading with expense submissions
  • Photo preview doesn't match actual photo quality
  • KPI widgets disappearing after updates
  • Timesheet date cannot be changed on iPhone X
  • Connection error messages recurring
  • App shuts down when entering employee expenses
  • Trend graph drill-down not functioning
  • Graphs displaying incorrect data
  • Cannot edit quantity on sales orders
  • Cannot open store records after search
  • Security questions broken for login
  • App won't let user login after password change

Requested features

15 requests
  • Search function for items and parts
  • Email quotes and sales orders directly from app
  • Weekly timesheet submission capability
  • Print functionality
  • Contact synchronization and import/export
Show 10 more
  • Business card photo recognition
  • Credit card selection in expense reports
  • Time entry as text input instead of scroll wheel
  • Global search across all modules
  • Admin role access
  • Paystub access
  • Financial reports and P&L statements
  • Full dashboard and reporting parity with web version
  • Expense clearing/removal after report submission
  • Customer transaction navigation

KnowHow

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NetSuite

No in-app purchases

None

KnowHow

No in-app purchases

Questions

Is NetSuite free?
NetSuite is free to download, with no in-app purchases.
Is KnowHow free?
KnowHow is free to download, with no in-app purchases.
Which has better reviews, NetSuite or KnowHow?
KnowHow is rated higher. NetSuite averages 2.7 out of 5 from 97 ratings, while KnowHow averages 5.0 from 4 ratings.
Do NetSuite or KnowHow have ads?
Neither NetSuite nor KnowHow shows ads.
Which is updated more often, NetSuite or KnowHow?
NetSuite ships an update every 2 months, and KnowHow monthly. Most recently, NetSuite was updated on October 3, 2026 and KnowHow on September 26, 2026.

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