novaalert 11 vs samwin Mobile Agent

With the novaalert mobileAPP, your staff and task forces are perfectly equipped for efficient and safe working. Even in emergency situations. Take advantage of novaalert's full range of services on your smartphone, wherever you are. With novaalert mobileAPP for iOS, you have full control over all your alarm events at all times. Alarm messages can be received and triggered anywhere and at any time. Status monitoring in real time keeps you up to date and enables you to take all necessary actions in an emergency. Minimum requirements: novaalert Server Version 10.2 Functions (excerpt): • Trigger and receive alarms, individually for each user • Multimedia alarm messages with individual attachments • Interactive alarms with update messages • Adhoc alarms, adding people during alarm triggering. • Direct alarm, recording an alarm voice message while the alarm is triggered • Alarm receiving with visual and acoustic signaling • Display of phone callback buttons • Acknowledgement positive and negative • Alarm triggering with optional PIN check • Individual text input when triggering an alarm • Status monitor: alarm process and acknowledgement control in real time • Logon/logoff in groups (oncall service) manually manually, via NFC or QR code scan • Localisation of the smartphone via GPS, novaBEACON, WiFi and nfc • Location visualisation on in-house maps and charts • Extensive lone worker functions (when the Lone Worker mode is activated, permanent localization and communication takes place in the background, this can drastically reduce battery life) • Night watchman patrol function, incl. documentation of patrols • Chat Messenger for group chat and alarm chat (novaCHAT) • Push to Talk (PTT) integrated • Biometric authentication to display incoming alarms, trigger alarms, acknowledge alarms, etc. • Fully serverbased app management • Intelligent link security: Support for both GSM and WLAN connections without interruption, priorities can be controlled • Encrypted communication • Multilingual Demo mode: Immediately after download, the app is in demo mode. Production mode: For productive use, an novaalert™ alarm server from novalink GmbH is required. More information at our website

The samwin Mobile Agent allows agent users to connect to samwin using their iPhone or iPad. This app offers all the key features known from Desktop-class samwin Agents: * Skill Management - log on to and off from Skills * Call Handling - place a call on hold, park or re-queue a call * Softphone Support - place and receive calls through WiFi or mobile data * Full Directory Access - including presence and appointments * Call Wait List & Call History - shows waiting and past calls In areas with poor internet connection an ACD Extension, set up as non-controlled physical phone using the mobile device's phone number, can be used instead of a Softphone ACD Extension. This allows the user to handle samwin calls as regular phone calls even with minimal cell coverage.