Order Express vs TelePharm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Order Express
Streamline your workflow with a mobile app for order management, receiving, and inventory. Build and place orders, simplify receiving with improved scanning, and manage inventory with ease. Perform audits efficiently directly from your device.
- Build and place orders on mobile
- Improved tote scanning for receiving
- One-tap product verification
- Painless inventory processing
- Improved CIM audits
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Access Order Express from your own mobile device from anywhere. Check out the latest features of the all-new app! • Build and place orders directly from your mobile device – no need to upload to Order Express web. • Receiving is a breeze with improved tote scanning and one-tap product verification. • Painless Inventory processing – you might even look forward to that time of year! • Improved CIM audits – you’ve CIMply got to see it for yourself! To get started, login with your Order Express ID. Note: Please send any feedback or questions to OEMobile@cardinalhealth.com
TelePharm
This app streamlines prescription fulfillment by allowing users to capture images of prescriptions and labels, sending them to a pharmacist's virtual queue. It aims to increase efficiency, enhance patient safety, and reduce administrative tasks for pharmacists.
- Digital prescription capture
- Image sending to virtual queue
- Reduced pharmacist administrative tasks
- Increased efficiency in Rx fill
- Enhanced patient safety
- Virtual pharmacist queue
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TelePharm receives fill information from your pharmacy's pharmacy management software. Capture images of the prescription, product, and Rx labels to then send to a pharmacist's virtual queue. Pharmacists no longer handle manual tasks and can now focus on more effectively providing patient and clinical services in the pharmacy. Increase efficiency in the Rx fill process, increase verification steps and patient safety while reducing fill time and pharmacist administrative tasks.
Screenshots
Verdict
The clearest difference is rating: TelePharm at 5.0 against Order Express's 2.1. Order Express's advantage is ratings volume (76 vs 1) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TelePharm holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Order Express has 76 ratings behind it against 1, so its average is the more settled of the two.
Order Express ships an update monthly, TelePharm fortnightly. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | Order Express | TelePharm |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (76 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 22.2% of reviews | — |
| Number of ratings | 76 — better | 1 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPad |
| Requires iOS | 14.0 — better | 18.6 |
| Further details — not scored | ||
| Size | 67 MB | 280 MB |
| Age rating | 4+ | 17+ |
| Developer | Cardinal Health, Inc | TelePharm, LLC |
Customer experience
Order Express
TelePharm
Bugs and requests
Order Express
Reported bugs
30 issues- Login screen freezes
- App stays frozen on login screen
- App freezes and requires deletion/reinstallation
- App freezes every morning
- App won't work after update
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- Face ID scans but stays frozen on login
- App loads forever
- Scan drug says drug does not exist
- Items scanned for ordering come up as 'item not found'
- App spins and spins when trying to log in
- Lost orders due to improper download to Express
- App crashes
- App not accurate
- App freezes after signing in
- App hasn't scanned products for over 3 months
- App doesn't work since system upgrade
- App won't do anything after logging in and selecting account
- Scanning bar codes auto-substitutes to other items
- App locks up consistently
- New update won't let user open app
- Inventory failed to upload
- Increased quantities on downloaded orders
- App does not recognize many barcodes
- App is slow and cumbersome
- Default to 'partial' for CIN/NDC input cannot be changed
- Accidentally hitting 'UPLOAD' button
- App freezes up 90% of the time
- Continually won't let user pick which account to use
- Updated version is more difficult to work with
- Uses last scanned count and replaces others instead of keeping them all
Requested features
9 requests- Hire new app developers to fix UI
- Allow searching by typing product name
- Fix Face ID and password saving inconsistency
- Add warning for auto-substitutions
- Allow updating inventory count by scanning
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- Improve sound notification for recognized/unrecognized items
- Revert to older, better app version
- Fix default 'price check' setting
- Allow manual input of CIN/NDC to default to 'full'
TelePharm
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Order Express
No in-app purchases
TelePharm
No in-app purchases
Questions
Is Order Express free?
Is TelePharm free?
Which has better reviews, Order Express or TelePharm?
Do Order Express or TelePharm have ads?
Which is updated more often, Order Express or TelePharm?
Other comparisons
