Contigo MSJ vs Mi LUMA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Contigo MSJ
This app provides a comprehensive response strategy for domestic violence cases in San Juan. It's designed for residents with a final protection order who have accepted monitoring and psychosocial services.
- Domestic violence case management
- Protection order monitoring
- Psychosocial service integration
- Municipal police monitoring
- Resident support services
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Esta aplicación es una estrategia adicional de respuesta integral a los casos de violencia doméstica que atiende el Municipio Autónomo de San Juan. La aplicación está disponible para residentes de San Juan que tengan una orden de protección final y firme y que aceptaron recibir los servicios de monitoreo de la Policía Municipal de San Juan y los servicios psicosociales de la Oficina para el Desarrollo Integra de las Mujeres (ODIM). Esta aplicación es monitoreado por la Oficina para el Desarrollo Integra de las Mujeres (ODIM) en Puerto Rico. Para obtener un PIN, tiene que visitar la Oficina para el Desarrollo Integra de las Mujeres (ODIM).
Mi LUMA
Manage your LUMA Energy account conveniently from your mobile device. View your balance, access bills, make payments, and report outages. Enjoy quick sign-in options and 24/7 access to your account information.
- Account registration
- View current balance and due dates
- Download bills in PDF
- Pay bills via credit card or bank account
- 12-month bill and payment history
- Outage reporting and viewing
- Quick sign-in options (Face Unlock, fingerprint, PIN)
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Mi LUMA is LUMA Energy’s new customer app. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in. After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick. Once signed in, you will see the Dashboard with the current balance of the electric service account your registered. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date. View and download your current bill in PDF format. Pay your bill using either a credit card or a bank account. Payments made through Mi LUMA app are credited the same day. The Mi LUMA app also provides a 12-month history of bills and payments, outage viewing and reporting capabilities, and an extensive set of frequently asked questions (FAQs) to help you in the transition to LUMA Energy. Simply download the free app and begin enjoying the convenience of doing all of this from anywhere 24x7.
Screenshots
Verdict
The clearest difference is rating: Contigo MSJ at 5.0 against Mi LUMA's 2.1. Mi LUMA's advantage is update cadence (every 2 months vs every 13 months) and ratings volume (951 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Contigo MSJ holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Mi LUMA has 951 ratings behind it against 1, so its average is the more settled of the two.
Contigo MSJ ships an update every 13 months, Mi LUMA every 2 months. The most recent releases landed on October 11, 2026 and October 25, 2026 respectively.
| Parameter | Contigo MSJ | Mi LUMA |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 2.1 (951 ratings) |
| Positive reviews | — | 11.5% of reviews |
| Number of ratings | 1 | 951 — better |
| Update frequency | Every 13 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 20 MB | 96 MB |
| Age rating | 4+ | 4+ |
| Developer | Municipio Autonomo San Juan | Luma Energy ServCo, LLC |
Customer experience
Contigo MSJ
Mi LUMA
Bugs and requests
Contigo MSJ
Not enough reviews yet to summarise bugs or requests.
Mi LUMA
Reported bugs
3 issues- App fails to load or log in consistently
- Issues with account registration and management
- Unreliable outage reporting functionality
Requested features
3 requests- Add auto-payment option
- Improve app stability and login process
- Provide detailed outage history and analytics
In-app purchases
Contigo MSJ
No in-app purchases
Mi LUMA
No in-app purchases









