Comparison

Eversource Energy vs My Town Alert

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Eversource Energy

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

Highlights
  • View past bills (PDF)
  • Make payments
  • Set up auto payments
  • Paperless billing
  • Report outages
  • Contact customer service
Features
Read full description

Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language

About

My Town Alert

This app delivers one-way messages to residents, keeping them informed about important news and alerts within their town or region. It serves as a direct communication channel for official announcements.

Highlights
  • Mass notification system
  • One-way messaging
  • Town and region alerts
  • Resident information
  • Official announcements
Read full description

My Town Alert is a mass notification system (MNS) that receives one-way messages to inform residents of a Town or Region. For more information go to www.town-alert.com

Screenshots

Eversource Energy4 screens
My Town Alert4 screens

Verdict

The call

The clearest difference is rating: Eversource Energy at 4.8 against My Town Alert's 2.8. Eversource Energy also leads on ratings volume (41K vs 9). My Town Alert's advantage is update cadence (every 6 weeks vs every 3 months) and iOS requirement (12.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Eversource Energy holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: Eversource Energy has 41K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 43% of My Town Alert's.

UpkeepUpdate frequency

Eversource Energy ships an update every 3 months, My Town Alert every 6 weeks. The most recent releases landed on October 31, 2026 and October 11, 2026 respectively.

Scorecard4 real differences · 6 level
Eversource Energy versus My Town Alert: the parameters behind the verdict, then further details
ParameterEversource EnergyMy Town Alert
PriceFreeFree
Rating4.8 (41K ratings) — better2.8 (9 ratings)
Positive reviews50.2% of reviews — better42.9% of reviews
Number of ratings41K — better9
Update frequencyEvery 3 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.012.0 — better
Further details — not scored
Size50 MB33 MB
Age rating4+4+
DeveloperEversource Energy Service CompanyCSI-C

Customer experience

Eversource Energy

All ratings9,141 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews257 reviews
Positive50.2%
Neutral8.2%
Negative41.6%

My Town Alert

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews7 reviews
Positive42.9%
Neutral0.0%
Negative57.1%

Bugs and requests

Eversource Energy

Reported bugs

4 issues
  • Login issues and account not recognized
  • Password reset function not working
  • Billing information not accurately reflected
  • Outage notification feature not functioning

Requested features

5 requests
  • Add credit/debit card payment option
  • Improve login experience and allow credential saving
  • Enhance usage tracking and history features
  • Optimize UI for better usability
  • Add partial payment option

My Town Alert

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Eversource Energy

No in-app purchases

None

My Town Alert

No in-app purchases

Questions

Is Eversource Energy free?
Eversource Energy is free to download, with no in-app purchases.
Is My Town Alert free?
My Town Alert is free to download, with no in-app purchases.
Which has better reviews, Eversource Energy or My Town Alert?
Eversource Energy is rated higher. Eversource Energy averages 4.8 out of 5 from 41K ratings, while My Town Alert averages 2.8 from 9 ratings.
Do Eversource Energy or My Town Alert have ads?
Neither Eversource Energy nor My Town Alert shows ads.
Which is updated more often, Eversource Energy or My Town Alert?
Eversource Energy ships an update every 3 months, and My Town Alert every 6 weeks. Most recently, Eversource Energy was updated on October 31, 2026 and My Town Alert on October 11, 2026.

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