National Grid vs Eversource Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
Read full descriptionHide full description
The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
Eversource Energy
Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.
- View past bills (PDF)
- Make payments
- Set up auto payments
- Paperless billing
- Report outages
- Contact customer service
Read full descriptionHide full description
Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language
Screenshots
Verdict
National Grid and Eversource Energy both sit at 4.7 stars, but that hides the real split: 50% of Eversource Energy's written reviews are positive against 22% of National Grid's. Eversource Energy also leads on ratings volume (32K vs 9.3K). National Grid's advantage is chart position (#197 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for National Grid against 4.9 for Eversource Energy. Both are backed by a comparable volume of ratings — 9.3K and 32K respectively. Written reviews are what separate them: 22% of National Grid's written reviews are positive against 50% of Eversource Energy's.
National Grid ships an update every 2 months, Eversource Energy every 3 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | National Grid | Eversource Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (9.3K ratings) | 4.9 (32K ratings) — better |
| Positive reviews | 21.7% of reviews | 50.2% of reviews — better |
| Number of ratings | 9.3K | 32K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #197 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 48 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Eversource Energy Service Company |
Customer experience
National Grid
Eversource Energy
User reviews
National Grid
From 9.3K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Smooth payments
- 🔒 Secure login process
Room to improve
- 🐛 Frequent login issues
- 🔍 Lack of account details
- 💰 Confusing payment process with extra fees
Eversource Energy
From 32K App Store ratingsWhat we love
- 🚀 Easy to track payments and statements
- 👍 Useful and reliable app
- 🔒 Facial recognition login
Room to improve
- 🐛 Frequent login errors and app crashes
- 🔒 Inability to save login credentials
- 💸 No credit/debit card payment option
- 🤔 Clunky UI and navigation
- 🔍 Lack of detailed usage tracking and history
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
Eversource Energy
Reported bugs
4 issues- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning
Requested features
5 requests- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option
In-app purchases
National Grid
No in-app purchases
Eversource Energy
No in-app purchases
Questions
Is National Grid free?
Is Eversource Energy free?
Which has better reviews, National Grid or Eversource Energy?
Do National Grid or Eversource Energy have ads?
Which is updated more often, National Grid or Eversource Energy?
Other comparisons
