Monthly payments
This way is way easier than before you swipe and the screen turns green and you know the bill is paid. The last process was a process. And once I thought I completed it and it didn’t get paid I’m really happy with this .
New updates
Great new app layout! So much easier to use
App
The app is very intuitive. I figured out how to use it right away.
Great
Fantastic
My NG app
Fantastic convenient easy to use, love it
Better
Improvement
Bill
Please make sure you text or email me so I’ll know thx
Easy
Easy to navigate
Gas rates
Tough year due to gas bill doubled.
Bill
Great service
Missing basic functions
Paying my bill requires me to input my account number, but the app doesn't allow one to copy paste the account number anywhere that I can find. Come on, you can do it!
Easy!
Easy and perfect.
Great way to stay on top of bill
Easy to use app
Winter is Coming
Spring/Summer -$40-$80, but Winter it's brutal- ranges from $600-$1,000+. I'm a Senior living off of my husband SSI. - I'm applying for Heap again!! it didn't go through the first, second or third time. I was told next time to go through the City, I will do that.
I'm not looking forward to the Winter months, but hope that Heap would be the middle ground.
Thank you
Customer
I'm not looking forward to the Winter months, but hope that Heap would be the middle ground.
Thank you
Customer
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Easy
By far the easiest app to navigate. Thank you!
Getting better. Finally!
It was actually very nice to be able to login without having to enter my entire life history in my family tree‘s first and last name, but yeah, the convenience fee is still. For lack of better words. Robbery!
Used to be fine
Then I started getting notifications and reminders to pay my bill. But my bill was paid! It happened so frequently that I was going insane, double checking myself. If a balance is zero, don't remind me to pay my bill! It's not rocket science!
Horrendous
I used to love the app however for the past 3 months my current bill and due date have been stuck on the previous bill from 3 months prior. I always have to call to get updated information. More hassle than it’s worth.
Bill pay
The new method is so easier to pay online and easier to print out bills. I still like to hold actual bill in my hand to look over. It’s a win win for me!!
BAD..!
WORST EVER..!!! Does noting the other than give you heart attacks..!