National Grid vs Con Edison
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
Read full descriptionHide full description
The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
Con Edison
Manage your utility account conveniently from your mobile device. This app allows you to securely pay bills, review your energy usage, and receive tips to reduce consumption. You can also report outages and easily contact customer support.
- Secure sign-in
- Bill review
- Secure payment
- Energy usage comparison
- Energy saving tips
- Outage reporting
- Contact support
Read full descriptionHide full description
A fast and secure way to sign in, pay your bill, and get insights on your energy use. You can easily: • Review your bill • Pay securely • Compare and manage your energy use • Get tips for lowering your energy bill • Report outages • Contact us
Screenshots
Verdict
National Grid and Con Edison both sit at 4.7 stars, but that hides the real split: 48% of Con Edison's written reviews are positive against 22% of National Grid's. Con Edison also leads on ratings volume (123K vs 9.3K). National Grid's advantage is monetization model (free vs ad-supported) and chart position (#197 vs unranked). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for National Grid against 4.8 for Con Edison. That said, the two scores are not equally well evidenced: Con Edison has 123K ratings behind it against 9.3K, so its average is the more settled of the two. Written reviews are what separate them: 22% of National Grid's written reviews are positive against 48% of Con Edison's.
National Grid ships an update every 2 months, Con Edison every 6 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | National Grid | Con Edison |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (9.3K ratings) | 4.8 (123K ratings) — better |
| Positive reviews | 21.7% of reviews | 47.8% of reviews — better |
| Number of ratings | 9.3K | 123K — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #197 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 48 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Con Edison |
Customer experience
National Grid
Con Edison
User reviews
National Grid
From 9.3K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Smooth payments
- 🔒 Secure login process
Room to improve
- 🐛 Frequent login issues
- 🔍 Lack of account details
- 💰 Confusing payment process with extra fees
Con Edison
From 123K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient payment options
- 👍 Helpful customer assistance
- 👍 Reliable app performance
Room to improve
- 🐛 Inconsistent login experience
- 🐛 Billing issues and inaccuracies
- 🔒 Security concerns with payment processing
- 🔋 Slow app performance
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
Con Edison
Reported bugs
3 issues- Inability to log in or access account
- Incorrect billing amounts and charges
- Payment failures and processing errors
Requested features
3 requests- Option to schedule payments in advance
- Improved visibility of billing details and due dates
- Integration with digital wallets for payments
In-app purchases
National Grid
No in-app purchases
Con Edison
No in-app purchases
Questions
Is National Grid free?
Is Con Edison free?
Which has better reviews, National Grid or Con Edison?
Do National Grid or Con Edison have ads?
Which is updated more often, National Grid or Con Edison?
Other comparisons
