Comparison

Eversource Energy vs Newton 311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Eversource Energy

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

Highlights
  • View past bills (PDF)
  • Make payments
  • Set up auto payments
  • Paperless billing
  • Report outages
  • Contact customer service
Features
Read full description

Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language

About

Newton 311

Report non-emergency issues in your city quickly and easily. Submit details about problems like potholes or graffiti directly to local authorities. Streamline communication for a better community.

Highlights
  • Report city issues
  • Submit pothole reports
  • Report graffiti
  • Fast issue reporting
  • Direct city communication
Features
Read full description

See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with Newton 311!

Screenshots

Eversource Energy4 screens
Newton 3112 screens

Verdict

The call

The clearest difference is rating: Eversource Energy at 4.8 against Newton 311's 2.3. Eversource Energy also leads on ratings volume (42K vs 3) and review sentiment (50% vs 33%). Newton 311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Eversource Energy holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: Eversource Energy has 42K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 33% of Newton 311's.

UpkeepUpdate frequency

Eversource Energy ships an update every 3 months, Newton 311 every 4 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
Eversource Energy versus Newton 311: the parameters behind the verdict, then further details
ParameterEversource EnergyNewton 311
PriceFreeFree
Rating4.8 (42K ratings) — better2.3 (3 ratings)
Positive reviews49.8% of reviews — better33.3% of reviews
Number of ratings42K — better3
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.0
Further details — not scored
Size50 MB47 MB
Age rating4+4+
DeveloperEversource Energy Service CompanyGOGov, Inc.

Customer experience

Eversource Energy

All ratings9,141 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews261 reviews
Positive49.8%
Neutral8.4%
Negative41.8%

Newton 311

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Eversource Energy

Reported bugs

4 issues
  • Login issues and account not recognized
  • Password reset function not working
  • Billing information not accurately reflected
  • Outage notification feature not functioning

Requested features

5 requests
  • Add credit/debit card payment option
  • Improve login experience and allow credential saving
  • Enhance usage tracking and history features
  • Optimize UI for better usability
  • Add partial payment option

Newton 311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Eversource Energy

No in-app purchases

None

Newton 311

No in-app purchases

Questions

Is Eversource Energy free?
Eversource Energy is free to download, with no in-app purchases.
Is Newton 311 free?
Newton 311 is free to download, with no in-app purchases.
Which has better reviews, Eversource Energy or Newton 311?
Eversource Energy is rated higher. Eversource Energy averages 4.8 out of 5 from 42K ratings, while Newton 311 averages 2.3 from 3 ratings.
Do Eversource Energy or Newton 311 have ads?
Neither Eversource Energy nor Newton 311 shows ads.
Which is updated more often, Eversource Energy or Newton 311?
Eversource Energy ships an update every 3 months, and Newton 311 every 4 weeks. Most recently, Eversource Energy was updated on November 5, 2026 and Newton 311 on November 4, 2026.

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