Eversource Energy vs Newton 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Eversource Energy
Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.
- View past bills (PDF)
- Make payments
- Set up auto payments
- Paperless billing
- Report outages
- Contact customer service
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Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language
Newton 311
Report non-emergency issues in your city quickly and easily. Submit details about problems like potholes or graffiti directly to local authorities. Streamline communication for a better community.
- Report city issues
- Submit pothole reports
- Report graffiti
- Fast issue reporting
- Direct city communication
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with Newton 311!
Screenshots
Verdict
The clearest difference is rating: Eversource Energy at 4.8 against Newton 311's 2.3. Eversource Energy also leads on ratings volume (42K vs 3) and review sentiment (50% vs 33%). Newton 311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Eversource Energy holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: Eversource Energy has 42K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 33% of Newton 311's.
Eversource Energy ships an update every 3 months, Newton 311 every 4 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.
| Parameter | Eversource Energy | Newton 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (42K ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 49.8% of reviews — better | 33.3% of reviews |
| Number of ratings | 42K — better | 3 |
| Update frequency | Every 3 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 50 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Eversource Energy Service Company | GOGov, Inc. |
Customer experience
Eversource Energy
Newton 311
Bugs and requests
Eversource Energy
Reported bugs
4 issues- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning
Requested features
5 requests- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option
Newton 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Eversource Energy
No in-app purchases
Newton 311
No in-app purchases
Questions
Is Eversource Energy free?
Is Newton 311 free?
Which has better reviews, Eversource Energy or Newton 311?
Do Eversource Energy or Newton 311 have ads?
Which is updated more often, Eversource Energy or Newton 311?
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