VIA Link vs eCab Austin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VIA Link
Book personalized, express transit services in San Antonio. This app offers a convenient way to schedule and manage your rides for efficient travel within the city.
- Personalized transit booking
- Express transit services
- San Antonio travel
- Schedule rides
- Manage bookings
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VIA Link lets you book personalized, express transit in San Antonio.
eCab Austin
Book rides easily and track your driver in real-time. Manage your existing bookings and connect directly with customer support for assistance.
- Create ride bookings
- Track driver location
- Manage existing bookings
- Direct customer support contact
- Real-time updates
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Our app allows customer to create bookings, track their drivers, manage existing bookings, as well as speak to our customer dispatch line at any time.
Screenshots
Verdict
The clearest difference is rating: eCab Austin at 5.0 against VIA Link's 3.7. eCab Austin also leads on iOS requirement (11.0 vs 15.0). VIA Link's advantage is ratings volume (235 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eCab Austin holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: VIA Link has 235 ratings behind it against 1, so its average is the more settled of the two.
| Parameter | VIA Link | eCab Austin |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (235 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 41.6% of reviews | — |
| Number of ratings | 235 — better | 1 |
| Update frequency | Monthly | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | RideCo Inc. | Phone Support Ltd |
Customer experience
VIA Link
eCab Austin
Bugs and requests
VIA Link
Reported bugs
10 issues- App logs users out randomly requiring re-registration
- Phone number verification SMS never arrives
- GPS location services are slow and inaccurate
- App crashes or becomes unresponsive
- Ride cancellations without warning
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- Driver tablets go offline
- App picks incorrect pickup locations automatically
- Navigation gives inefficient routes
- No driver assigned for extended periods
- Inconsistent app behavior across updates
Requested features
14 requests- Push notifications when driver is assigned and nearby
- Accurate real-time driver location tracking
- Reliable scheduled pickup times with guaranteed windows
- Expand service coverage to more areas of San Antonio
- Restore removed bus routes (629, 630, 631, 672)
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- Better pickup/dropoff location selection
- Phone booking option for those without app access
- Improved customer support accessibility
- More drivers during peak hours
- Safer pickup/dropoff stop locations
- Clearer support contact information in app
- Voice-over accessibility improvements for visually impaired users
- Simpler app interface (reduce redundant steps)
- Better integration with bus schedules
eCab Austin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
VIA Link
No in-app purchases
eCab Austin
No in-app purchases
