MyAussie vs InteliCare Maintainer

Welcome everyone and let us introduce you to the MyAussie app! This app has been created for Aussie Broadband customers so you can make changes to your account quickly and easily. There is so much you can do on this app including: - Track your usage - Diagnose, lodge, and track any faults you may be experiencing - Track outages and maintenance that may affect you - Update your plan, add bolt-ons, and even add new services to your account like mobiles and Fetch - Make a payment on your account - Set up a payment plan for your account We’re always keen to improve in every aspect of our business, so if you have anything else you think would be good to include on the app, feel free to let us know.

InteliCare Maintainer is a purpose-built mobile app designed for installers and system maintainers to efficiently deploy, manage, and support sensor-based care environments. With powerful tools and guided workflows, the app ensures accurate installation, reliable performance, and ongoing system visibility across authorised organisations. Key Features Sensor Installation & Setup Install new sensors into authorised organisations Guided workflows with optional instruction pop-ups Barcode and QR code scanning for fast, accurate identification Supports Climax devices and compatible sensors Sensor Management Relocate sensors between locations Remove or delete damaged sensors Prevent duplicate installations with validation checks Detect if a sensor already exists in another organisation, household, or gateway Automated QA & Validation Built-in quality assurance during install and relocation Automatically verifies sensor functionality Creates a support ticket if QA fails System Health Monitoring View and manage critical system health events, including: Sensor offline (excluding RTLS tags) Tamper alerts Low battery notifications (excluding RTLS tags) Device & Network Visibility View device availability and status Monitor Nurse Call system availability Button & Pendant Controls Easily place devices into and out of test mode Button/Pendant devices default to test mode during setup Smart Device Identification Identify existing devices already registered in the organisation, including: Vayyar sensors Vitals devices Receivers Optional support for converting Climax QR codes (serial numbers) into RF device IDs Built for Reliability in Care Environments InteliCare Maintainer is designed to streamline installation workflows while reducing errors and ensuring system integrity. With intelligent validation, real-time feedback, and integrated QA processes, maintainers can confidently deploy and manage devices at scale. Who It’s For Field installers Maintenance teams System administrators supporting care technology deployments Delivering efficiency, accuracy, and confidence—InteliCare Maintainer keeps your sensor network running at its best.