Not fit for business
Still trying to get connected, very poor communication, very poor support - only open 9-5 Monday to Friday. Businesses operate all hours, so should they. They aren’t serious about business customers so you should take your custom elsewhere.
And they put their price up before even getting me connected.
Unbelievable.
And they put their price up before even getting me connected.
Unbelievable.
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The most competitive service provider
Aussie BB’s customer service has always been great. I have always found them to be (by far) the most competitive phone and internet service for the $$. One place I moved to in past 10yrs I couldn’t get coverage due to being isolated area-The best other provider I could get was over 3x the $$$ p/month for Internet service. We Definitely recommend Aussie BB
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Switched
Should have joined years ago but was waiting for a Personal Reference (+ trial) from a Trusted Friend. Sign Up was Easy-Peasy, Plans/Payment Affordable & Easy to Understand, Professional Customer AI 🤖 Service experience, Quick Communication/Confirmation/Follow Up ensured I was Informed & Understood the What/How/When/Why Process.
At the End of this, I am a very happy Customer 😁and confident that I made the right choice to SWITCH Internet/Mobile Providers.
Thank you AussieBroadband for making this a great experience 👍
At the End of this, I am a very happy Customer 😁and confident that I made the right choice to SWITCH Internet/Mobile Providers.
Thank you AussieBroadband for making this a great experience 👍
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Nice!!!
Was with one of the bigger Telco’s and swapped to Aussie. Smooth transition and people who know the systems with such niceties as porting of numbers. This in itself was remarkable. Then again that is what you get with a company with call centre people based in Australia and knowing Oz Telco so BE NICE to them :) the app is easy to access. Easy to use. Gives you the power to make changes or even just to throw a few $ on to the account before billing runs. Not to mention the whole service ended up a little more than 50% cheaper than my last Telco. Give them a try..
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Don’t worry about anyone else
MyAussie has been great, best/fastest connection at a great price, customer service has always been great and the support has always been good too, if your ever stuck just chat to them and they’ll always help you out, literally can not see me ever changing providers, wish they could handle all my bills like electricity, gas and phones
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App is hot trash
Horrible navigation
Best Internet Provider an service
Aussiebroadand is the best provider for internet I’ve been with them nearly 6 yrs and never had any issues an service is always amazing
Top app, definite 5 stars.
It really does deliver every option, test, invoice etc that I’ve ever needed.
To quote others with pleasure “Very well laid out, accessibility excellent, uncluttered, logical, nicely polished clean and effective UI.”
And the Aussie team has delivered on the “back end” too.
Thanks guys!
To quote others with pleasure “Very well laid out, accessibility excellent, uncluttered, logical, nicely polished clean and effective UI.”
And the Aussie team has delivered on the “back end” too.
Thanks guys!
Aussie NoBand
Customer service is atrocious. Lodge a fault and the customer has to speak to different agents every 5 hours and perform a different test each time the agent changes. Asked to add a screenshot and can then not upload it in their app. Aussie and NBN are a joke. Continually pass the buck until the customer gives up. Happily to take your money for a service they are not providing.
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Best app I have used by an ISP or Telco
I appreciate that people see flaws in this app, but it is by far the best ISP or telco app I have used - and I’ve used many. I think it’s objectively good, but comparatively it’s 10/10. Don’t often write app reviews, but wanted to say cheers to the programmer/s for making life a bit easier - this telco stuff can be a real headache.
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Works great
Works a treat nice easy to use interface
Functional & easy to use
The app works well, self tests are great to have and it catalogues past & current outages.
Reliable and fast
Aussie support at call centre. Reliable and fast
Excellent app
Excellent app! Well designed and very quick to adjust settings
Quick and Easy
Very easy to use and service team are great!
Darwin NT
Old VIOP phone works well with the MyAussie new App has everything I need to keep going without interruptions.
Clean
Smooth app, seems to have no bugs as of yet. Cleanly coded.
Great Product
The app is great. Does all I need to manage my account. The ABB team is fantastic to deal with!
Aussie broadband
Simple to navigate to monitor billing data usage etc.
Genuine
Will never deal with Telstra again after going with ABB
