Service NSW vs MyAussie
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service NSW
Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.
- Digital driver license
- QR code check-in
- View and pay fines
- Access competency cards
- Verify digital licenses
- COVID-19 and Flu information
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The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
MyAussie
Manage your Aussie Broadband account with ease. Track usage, diagnose and report faults, monitor outages, and update your plan. You can also make payments and set up payment plans.
- Track usage
- Diagnose and lodge faults
- Track outages and maintenance
- Update plan and add services
- Make payments
- Set up payment plans
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Welcome everyone and let us introduce you to the MyAussie app! This app has been created for Aussie Broadband customers so you can make changes to your account quickly and easily. There is so much you can do on this app including: - Track your usage - Diagnose, lodge, and track any faults you may be experiencing - Track outages and maintenance that may affect you - Update your plan, add bolt-ons, and even add new services to your account like mobiles and Fetch - Make a payment on your account - Set up a payment plan for your account We’re always keen to improve in every aspect of our business, so if you have anything else you think would be good to include on the app, feel free to let us know.
Screenshots
Verdict
The clearest difference is review sentiment: MyAussie at 80% against Service NSW's 31%. Service NSW's advantage is rating (4.6 vs 4.1) and ratings volume (581 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service NSW holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Service NSW has 581 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 31% of Service NSW's written reviews are positive against 80% of MyAussie's, so the app with the better star average is not the one people write more warmly about.
Service NSW ships an update every 2 weeks, MyAussie every 3 weeks. Both last shipped on October 20, 2026.
| Parameter | Service NSW | MyAussie |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (581 ratings) — better | 4.1 (8 ratings) |
| Positive reviews | 31.2% of reviews | 80.2% of reviews — better |
| Number of ratings | 581 — better | 8 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.5 — better | 16.0 |
| Further details — not scored | ||
| Size | 158 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Service NSW | Aussie Broadband Ltd |
Customer experience
Service NSW
MyAussie
User reviews
Service NSW
From 581 App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience
Room to improve
- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication
MyAussie
From 8 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Reliable connection
- 👍 Excellent customer service
- 🚀 Seamless app experience
Room to improve
- 🐛 Buggy app updates
- 🔒 Poor security (login issues)
- 🐛 Notification issues
- 🐛 Inconsistent user experience
- 🐛 Slow support response times
Bugs and requests
Service NSW
Reported bugs
5 issues- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications
Requested features
6 requests- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services
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- Provide better notifications and alerts
MyAussie
Reported bugs
4 issues- App freezes on launch
- Login screen issues
- Notification badge not clearing
- Incompatibility with newer devices
Requested features
4 requests- Dark mode option
- Ability to switch between accounts
- Improved notification management
- More detailed usage tracking
In-app purchases
Service NSW
No in-app purchases
MyAussie
No in-app purchases
