ASK4 Diagnostics vs SMARTY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ASK4 Diagnostics
This utility app performs various network tests and diagnostics. It's designed to help support agents quickly identify and resolve internet connectivity issues. Share the collected data with a support representative to expedite problem-solving.
- Runs network tests
- Performs diagnostics
- Shares test results
- Aids support agents
- Troubleshoots internet issues
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Only run this app if you've been referred by an ASK4 support agent. ASK4 Diagnostics runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan, an ASK4 support agent needs to look at the information collected, so please contact after you have run a scan.
SMARTY
Manage your mobile account with ease. Track data usage, renew plans, and purchase add-ons. Access support and refer friends for rewards.
- Check data usage
- Renew plan
- Purchase add-ons
- Access web chat
- Refer friends for rewards
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Exciting things have been happening at SMARTY HQ and our new app is now available, packed full of great features that will make managing your account easier. - Check your data usage - Renew your plan - Purchase add-ons - Easy access to web chat, help and support - Refer your friends to SMARTY and you'll both get a reward
Screenshots
Verdict
The clearest difference is update cadence: SMARTY at fortnightly against ASK4 Diagnostics's every 3 months. SMARTY also leads on review sentiment (20% vs 0%) and iOS requirement (15.1 vs 17.0). ASK4 Diagnostics's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ASK4 Diagnostics ships an update every 3 months, SMARTY fortnightly. The most recent releases landed on September 13, 2026 and September 26, 2026 respectively.
| Parameter | ASK4 Diagnostics | SMARTY |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.4 (8 ratings) — better |
| Positive reviews | 0.0% of reviews | 19.5% of reviews — better |
| Number of ratings | — | 8 — better |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 53 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | ASK4 Ltd | Hutchison 3G UK Ltd |
Customer experience
ASK4 Diagnostics
SMARTY
Bugs and requests
ASK4 Diagnostics
Not enough reviews yet to summarise bugs or requests.
SMARTY
Reported bugs
3 issues- Login page issues after recent app update
- App crashing when trying to make payments
- Account information not displaying correctly
Requested features
4 requests- Face ID or fingerprint login support
- Data usage tracking widget
- Ability to stay logged in on the app
- Improved network coverage and reliability
In-app purchases
ASK4 Diagnostics
No in-app purchases
SMARTY
No in-app purchases
