Etisalat CloudTalk vs CloudTalk Go

Etisalat CloudTalk application extends the Etisalat CloudTalk service to mobile workforces, connecting BYOD personnel to the entire company. Mobile users can access Etisalat CloudTalk from anywhere, anytime, on any device.
 Features include: • One Etisalat fixed line business number as your Caller ID to make and receive all calls • Rich PBX-like functionality • Calls over VoIP or through Etisalat mobile network • Company extensions dialing • Multiple calls simultaneously • Concurrent ring among your desk phone and mobile device • Call grabber to move live calls from one device/client to anther • Voicemail with convenient notification of messages • Secure Instant Messaging with your corporate contacts • Presence status of your coworkers • Automatic hand-off from WiFi to cellular 3G/4G network • Ad-hoc 6 party conference calls • Video calls between CloudTalk users in your company and outside the company • Security and encryption via HTTPS and SRTP
 Etisalat CloudTalk is an enterprise platform that requires a subscription in order to activate the mobile app. For more information visit https://www.etisalat.ae/managedvoice.

Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done anywhere, anytime. CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions. Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements. Transform your productivity with CloudTalk Go’s contact management Features: - World-class design - Native calling experience - SMS with templates - MMS with templates - WhatsApp Inbound Messages - Call transferring - Emotion rating - Contact tags - Call notes - Voicemail - Call tracking - Call recording - Call summary - Call history - Improved filtering - Contact overview - Mute function, on-hold option, loudspeaker - Add/Edit Contacts International Numbers Acquire international numbers from 160 countries. Advanced Integrations CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication. Intuitive design CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket. Categorize Your Calls Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers. Advanced Features CloudTalk is constantly upgrading and improving to meet the demands of our users. Instant Access from Anywhere Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes. Flexibility and Scalability With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand. Guaranteed Security 24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default. Convenient Billing Model No expenses are incurred by installation. Hardware and license fees are applicable in certain cases. Sign up for CloudTalk Go at https://www.cloudtalk.io/signup/.