Comparison

Loop by ITS vs FreightSmith

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Loop by ITS

This app simplifies business interactions for drivers and customers with a leading third-party logistics provider. It offers personalized supply chain solutions, including brokerage, dedicated fleets, and distribution services nationwide.

Highlights
  • Streamlined driver and customer business
  • Personalized supply chain solutions
  • Nationwide multi-modal brokerage
  • Asset-based dedicated fleet
  • Distribution and fulfillment services
Features
Read full description

Loop by ITS makes it easy for drivers and customers to do business with ITS National. ITS Logistics is a premier Third-Party Logistics company that provides personalized supply chain solutions with a nationwide, multi-modal top 50 brokerage, an asset-based dedicated fleet, and innovative distribution and fulfillment services. We were founded in 1999 with the purpose of improving the quality of life by delivering excellence in everything we do. At ITS National, we provide truckload, less-than-truckload, intermodal brokerage and transportation management to large and small businesses across the country. Powered by unmatched industry experience, great technology, thousands of nationwide quality carriers and a dedicated team that truly cares about your business – we deliver flexible logistics solutions for any shipping need. At ITS National, the Brokerage division of ITS Logistics, we provide truckload, less-than-truckload, intermodal brokerage and transportation management to large and small businesses across the country. Powered by unmatched industry experience, great technology, thousands of nationwide quality carriers and a dedicated team that truly cares about your business – we deliver flexible logistics solutions for any shipping need.

About

FreightSmith

This app digitizes inbound logistics for receivers, drivers, carriers, and shippers. It streamlines payment processing and operational efficiency with real-time notifications and paperless receipts. Drivers can save significant time on check-in and payment.

Highlights
  • Real-time notification capabilities
  • Web-based carrier portal
  • Digital payment processing
  • Paperless digital lumper receipts
  • Reduces detention exposure
  • Expedites delivery process
Features
Read full description

FreightSmith offers a first of a kind solution for Receivers, Drivers, Carriers & Shippers. FreightSmith is the premier pathway for digital payment processing and inbound operational agility through a suite of digital solutions for the Supply Chain community. Created by more than four decades of innovation and a century of combined experience, FreightSmith offers a first of a kind solution for Drivers, Carriers, & Shippers. FreightSmith is engineered and led by dynamic Supply Chain technology experts that are passionate about scaling integration partnerships. With no stone unturned, the masterful design and user-friendly layout takes every detail of a delivery into consideration and makes the progressive plan to digitize the inbound process a reality. • Real-time notification capabilities • Web-based carrier portal providing instant unloading receipt visibility • 24x7x365 Customer Success Team • 40 years of credible industry experience • Reduces detention exposure & expedites delivery process Simplify & Increase Speed – On average drivers save 62 minutes between appointment check-in & unloading remittance using the FreightSmith mobile application. The convenient & contactless solution is the first of its kind. Direct Integration – Interfaces with all major check providers for fast, secure payments. Seamlessly and securely handles payments from Comcheck, EFS, T-Chek, Relay Payments, or credit/debit cards. Industry payment processing average is reduced by 42 minutes. Distinct Driver Experience – A driver friendly solution for the outdated delivery processes ingrained in-bound operations. No more standing in lines in the elements or guessing next steps. Paperless Digital Lumper Receipts – No more lost or damaged receipts! Provides a digital receipt that can be provided directly into the mobile application and shared as needed.

Screenshots

Loop by ITS4 screens
FreightSmith4 screens

Verdict

The call

The clearest difference is rating: FreightSmith at 4.7 against Loop by ITS's 3.4. FreightSmith also leads on review sentiment (45% vs 15%) and ratings volume (22K vs 154). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FreightSmith holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: FreightSmith has 22K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 15% of Loop by ITS's written reviews are positive against 45% of FreightSmith's.

UpkeepUpdate frequency

Loop by ITS ships an update every 5 weeks, FreightSmith monthly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
Loop by ITS versus FreightSmith: the parameters behind the verdict, then further details
ParameterLoop by ITSFreightSmith
PriceFreeFree
Rating3.4 (154 ratings)4.7 (22K ratings) — better
Positive reviews15.4% of reviews45.4% of reviews — better
Number of ratings15422K — better
Update frequencyEvery 5 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size45 MB50 MB
Age rating4+4+
DeveloperITS National, LLCUniversal Chain Group, Inc.

Customer experience

Loop by ITS

All ratings151 ratings
Positive57.6%
Neutral7.3%
Negative35.1%
Written reviews13 reviews
Positive15.4%
Neutral15.4%
Negative69.2%

FreightSmith

All ratings17,890 ratings
Positive92.7%
Neutral4.3%
Negative3.0%
Written reviews205 reviews
Positive45.4%
Neutral3.4%
Negative51.2%

Bugs and requests

Loop by ITS

Not enough reviews yet to summarise bugs or requests.

FreightSmith

Reported bugs

3 issues
  • App crashes frequently
  • Login issues and account problems
  • Incorrect or missing information

Requested features

3 requests
  • Improve notification system for updates
  • Allow multiple users to access payment options
  • Provide clearer instructions and guidance

In-app purchases

None

Loop by ITS

No in-app purchases

None

FreightSmith

No in-app purchases

Questions

Is Loop by ITS free?
Loop by ITS is free to download, with no in-app purchases.
Is FreightSmith free?
FreightSmith is free to download, with no in-app purchases.
Which has better reviews, Loop by ITS or FreightSmith?
FreightSmith is rated higher. Loop by ITS averages 3.4 out of 5 from 154 ratings, while FreightSmith averages 4.7 from 22K ratings.
Do Loop by ITS or FreightSmith have ads?
Neither Loop by ITS nor FreightSmith shows ads.
Which is updated more often, Loop by ITS or FreightSmith?
Loop by ITS ships an update every 5 weeks, and FreightSmith monthly. Most recently, Loop by ITS was updated on September 19, 2026 and FreightSmith on September 24, 2026.

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