Field Service Dispatch vs CreativeTime Employee
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
CreativeTime Employee
This workforce management solution offers a comprehensive suite for tracking employee time and labor. It's designed to adapt to various company sizes and industries, providing tailored solutions from basic attendance to enterprise-level needs.
- Workforce time and labor solutions
- Tailored to company requirements
- Basic time and attendance
- Enterprise-class workforce management
- Supports any industry
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Our products are unique and we create it to offer the maximum benefit to your enterprise. By that reason we effort to give you high standards and the best product. Our suite of workforce time and labor system solutions have been designed to meet the needs of any company in any industry. Whether you’re looking for a basic time and attendance system or an enterprise-class workforce management system, we can provide a solution tailored to your company’s requirements.
Screenshots
Verdict
The clearest difference is rating: Field Service Dispatch at 4.7 against CreativeTime Employee's 2.6. Field Service Dispatch also leads on ratings volume (106 vs 5). CreativeTime Employee's advantage is update cadence (every 11 days vs every 2 months) and review sentiment (33% vs 25%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Field Service Dispatch holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: Field Service Dispatch has 106 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 25% of Field Service Dispatch's written reviews are positive against 33% of CreativeTime Employee's, so the app with the better star average is not the one people write more warmly about.
Field Service Dispatch ships an update every 2 months, CreativeTime Employee every 11 days. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.
| Parameter | Field Service Dispatch | CreativeTime Employee |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (106 ratings) — better | 2.6 (5 ratings) |
| Positive reviews | 25.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 106 — better | 5 |
| Update frequency | Every 2 months | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 46 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Connect Inc. | Ruben Torres |
Customer experience
Field Service Dispatch
CreativeTime Employee
In-app purchases
Field Service Dispatch
No in-app purchases
CreativeTime Employee
No in-app purchases
Questions
Is Field Service Dispatch free?
Is CreativeTime Employee free?
Which has better reviews, Field Service Dispatch or CreativeTime Employee?
Do Field Service Dispatch or CreativeTime Employee have ads?
Which is updated more often, Field Service Dispatch or CreativeTime Employee?
Other comparisons
