Comparison

Field Service Dispatch vs PDI SmartMobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Field Service Dispatch

This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.

Highlights
  • Job scheduling and notifications
  • Capture job notes, photos, and signatures
  • Access customer information and history
  • Update job statuses and travel times
  • Offline data synchronization
Features
Read full description

Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.

About

PDI SmartMobile

Features
Read full description

Better fuel deliveries and real-time communication PDI SmartMobile is an essential tool for dispatchers and drivers that allows them to receive and transmit information wirelessly. Drivers can record lift and delivery information and changes in real-time, and can more easily handle complex orders with multiple supply sources and destinations. Dispatchers can share lift and delivery charges with drivers immediately and close orders in real-time, creating a more efficient system. Realize more efficient fuel deliveries with streamlined fuel forecasting and transportation dispatch operations. • Enable better communication between dispatch and drivers • Eliminate the wait time for paperwork • Speed up billing and driver payroll processes

Screenshots

Field Service Dispatch4 screens

Verdict

The call

The clearest difference is update cadence: Field Service Dispatch at every 2 months against PDI SmartMobile's every 5 months. PDI SmartMobile's advantage is iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Field Service Dispatch ships an update every 2 months, PDI SmartMobile every 5 months. The most recent releases landed on October 14, 2026 and October 3, 2026 respectively.

Scorecard2 real differences · 8 level
Field Service Dispatch versus PDI SmartMobile: the parameters behind the verdict, then further details
ParameterField Service DispatchPDI SmartMobile
PriceFreeFree
Rating4.7 (106 ratings) — better—
Positive reviews25.0% of reviews—
Number of ratings106 — better—
Update frequencyEvery 2 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — betteriPad
Requires iOS17.012.0 — better
Further details — not scored
Size46 MB39 MB
Age rating4+4+
DeveloperVerizon Connect Inc.PDI Technologies, Inc.

In-app purchases

None

Field Service Dispatch

No in-app purchases

None

PDI SmartMobile

No in-app purchases

Questions

Is Field Service Dispatch free?
Field Service Dispatch is free to download, with no in-app purchases.
Is PDI SmartMobile free?
PDI SmartMobile is free to download, with no in-app purchases.
Do Field Service Dispatch or PDI SmartMobile have ads?
Neither Field Service Dispatch nor PDI SmartMobile shows ads.
Which is updated more often, Field Service Dispatch or PDI SmartMobile?
Field Service Dispatch ships an update every 2 months, and PDI SmartMobile every 5 months. Most recently, Field Service Dispatch was updated on October 14, 2026 and PDI SmartMobile on October 3, 2026.

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