Field Service Dispatch vs PDI SmartMobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
PDI SmartMobile
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Better fuel deliveries and real-time communication PDI SmartMobile is an essential tool for dispatchers and drivers that allows them to receive and transmit information wirelessly. Drivers can record lift and delivery information and changes in real-time, and can more easily handle complex orders with multiple supply sources and destinations. Dispatchers can share lift and delivery charges with drivers immediately and close orders in real-time, creating a more efficient system. Realize more efficient fuel deliveries with streamlined fuel forecasting and transportation dispatch operations. • Enable better communication between dispatch and drivers • Eliminate the wait time for paperwork • Speed up billing and driver payroll processes
Screenshots
Verdict
The clearest difference is update cadence: Field Service Dispatch at every 2 months against PDI SmartMobile's every 5 months. PDI SmartMobile's advantage is iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Field Service Dispatch ships an update every 2 months, PDI SmartMobile every 5 months. The most recent releases landed on October 14, 2026 and October 3, 2026 respectively.
| Parameter | Field Service Dispatch | PDI SmartMobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (106 ratings) — better | — |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 106 — better | — |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad — better | iPad |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 46 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Connect Inc. | PDI Technologies, Inc. |
In-app purchases
Field Service Dispatch
No in-app purchases
PDI SmartMobile
No in-app purchases
Questions
Is Field Service Dispatch free?
Is PDI SmartMobile free?
Do Field Service Dispatch or PDI SmartMobile have ads?
Which is updated more often, Field Service Dispatch or PDI SmartMobile?
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