Field Service Dispatch vs Inventory Shield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
Inventory Shield
Track your business's physical assets in real-time using GPS. Simply attach tracking labels to your equipment and scan them into new locations via the app to maintain constant visibility of your inventory.
- Real-time GPS tracking
- Inventory Shield Tracking Labels
- Scan equipment into new locations
- Mobile visibility of assets
- Business inventory management
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As a business, do you know where all your Inventory is right now? If you were using Inventory Shield, you would! In fact, you could see a map with real time gps tracking and know where it is with the swipe of your phone. Just put the Inventory Shield Tracking Labels on your equipment, and then as the equipment moves from your shop to your trucks, or from your trucks to a job site, you can scan the equipment into that new location with the app. Once you make this a part of your business process, you will always be able to see where everything is at all times.
Screenshots
Verdict
Field Service Dispatch and Inventory Shield both sit at 4.7 stars, but that hides the real split: 100% of Inventory Shield's written reviews are positive against 25% of Field Service Dispatch's. Inventory Shield also leads on update cadence (every 3 weeks vs every 2 months) and iOS requirement (15.5 vs 17.0). Field Service Dispatch's advantage is ratings volume (106 vs 15). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Field Service Dispatch against 4.7 for Inventory Shield. That said, the two scores are not equally well evidenced: Field Service Dispatch has 106 ratings behind it against 15, so its average is the more settled of the two. Written reviews are what separate them: 25% of Field Service Dispatch's written reviews are positive against 100% of Inventory Shield's.
Field Service Dispatch ships an update every 2 months, Inventory Shield every 3 weeks. The most recent releases landed on October 14, 2026 and September 29, 2026 respectively.
| Parameter | Field Service Dispatch | Inventory Shield |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (106 ratings) | 4.7 (15 ratings) — better |
| Positive reviews | 25.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 106 — better | 15 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 46 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Verizon Connect Inc. | Inventory Shield LLC |
Customer experience
Field Service Dispatch
Inventory Shield
In-app purchases
Field Service Dispatch
No in-app purchases
Inventory Shield
No in-app purchases
Questions
Is Field Service Dispatch free?
Is Inventory Shield free?
Which has better reviews, Field Service Dispatch or Inventory Shield?
Do Field Service Dispatch or Inventory Shield have ads?
Which is updated more often, Field Service Dispatch or Inventory Shield?
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