Comparison

Workforce by Uptick vs Gallagher SMB

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Workforce by Uptick

This app empowers field technicians by streamlining routine maintenance, services, and call-outs. It provides access to job details, scheduling, and offline capabilities, increasing productivity and accuracy. Built with Australian safety standards, it's ideal for fire protection, HVAC, and essential service industries.

Highlights
  • Access comprehensive job details in the field
  • Geospatial mapping and floorplans
  • Live scheduling and task updates
  • Offline access to all features
  • Simple timesheets and productivity tracking
  • On-the-go quoting and purchase orders
  • Digital logbooks with Australian safety standards
Read full description

Keep field technicians moving. Increase productivity and allow technicians to solve problems in a fraction of the time with automated routine maintenance, services and call-outs with Uptick Workforce. With built-in Australian safety and legislative standards, Uptick Workforce is a powerful, easy-to-use app designed for the Fire Protection, HVAC, Audit and Essential Service Industries. You’ll be in safe hands and good company. Trusted nationally, more than 2000 technicians use Uptick to service one in four commercial buildings and 2M+assets Australia-wide. ACCESS COMPREHENSIVE JOB DETAILS IN THE FIELD: Building maintenance has never been easier. Reduce downtime, increase productivity and solve problems in a fraction of the time with access to comprehensive property and service history, geospatial floorplans and asset data in the palm of your hands. - View property access & key information - Click-to-call site & job contacts - Easily complete & submit electronic OH&S & site induction forms. - Locate assets throughout entire buildings across multiple floors with Geospatial mapping & floorplans - Comprehensive service & repair history - Prompts to help you service with accuracy & to legislation - Capture asset & property images or videos TASK ALLOCATION & DAILY SCHEDULE: Get a comprehensive overview of tasks allocated and completed via the beautifully designed dashboard, calendar or list views. - Live scheduling & task updates - View, edit & add upcoming appointments - In-app location map & directions from job-to-job - Intuitive task list timeline - Real-time progress status updates - Telemetry: confirm site attendance, allow schedulers to better understand your location to improve same-day scheduling, and monitor for any OHSA incidents (if enabled). OFFLINE ACCESS: Eliminate downtime when working below ground or in remote areas with complete access to all features offline. When connectivity restores, data syncs back to the office automatically. SIMPLE TIMESHEETS & PRODUCTIVITY Easily record travel time and the beginning and end of each job with one click. - Track real-time billable hours - Get a comprehensive overview of task completion & travel times ON-THE-GO QUOTING & PURCHASE ORDERS: Save time and reduce paperwork. Easily create Defect Quotes and Purchase Orders from the field, syncing automatically with the office for processing. - Easily insert asset photos & videos - Choose from pre-loaded products, materials & notes - Get PO’s approval instantly DIGITAL LOGBOOKS: Ditch the paper, secure your data and know exactly what to report on for each asset with Digital Logbooks. - in-built Australian Safety Standards AS1851 – 2012 - Easily access with the in-app camera and a QR code - Electronic Signature - Digital copy is left on-site for authorities via a scannable bSecure QR code

About

Gallagher SMB

Manage your business security remotely with this app. Arm/disarm alarms, control door access, and manage users from your smartphone. Receive instant notifications and request guard services.

Highlights
  • Remote alarm control
  • Door lock/unlock management
  • Unlimited user management
  • Real-time alarm notifications
  • Guard request service (NZ only)
  • Multi-site management
Features
Read full description

Gallagher SMB is an app-based system that lets you take control of your business security from anywhere, at any time, using your smartphone. With the Gallagher SMB app, you can arm and disarm your alarm, lock and unlock doors, manage unlimited users, receive alarm notifications across multiple sites and request a guard to visit your site (New Zealand only). Gallagher is a trusted and award-winning global leader in security. Our enterprise-level solutions protect large sites with some of today’s highest security requirements – think airports, hospitals, and power stations. We’ve taken our extensive knowledge and technology and created something to give small and medium business owners greater control in managing their security. You’ve worked hard to build your business. Let Gallagher help protect it. If you choose to enable it, Gallagher SMB uses location services to detect readers via Bluetooth®. Your location is never stored or transmitted in any way.

Screenshots

Workforce by Uptick4 screens
Gallagher SMB4 screens

Verdict

The call

The clearest difference is review sentiment: Gallagher SMB at 100% against Workforce by Uptick's 39%. Workforce by Uptick's advantage is update cadence (weekly vs every 2 months) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Workforce by Uptick ships an update weekly, Gallagher SMB every 2 months. The most recent releases landed on October 19, 2026 and October 18, 2026 respectively.

Scorecard3 real differences · 7 level
Workforce by Uptick versus Gallagher SMB: the parameters behind the verdict, then further details
ParameterWorkforce by UptickGallagher SMB
PriceFreeFree
Rating3.8 (10 ratings) — better—
Positive reviews38.7% of reviews100.0% of reviews — better
Number of ratings10 — better—
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size130 MB22 MB
Age rating4+4+
DeveloperUptick Pty LtdGallagher Group Ltd

Customer experience

Workforce by Uptick

All ratings10 ratings
Positive70.0%
Neutral0.0%
Negative30.0%
Written reviews31 reviews
Positive38.7%
Neutral9.7%
Negative51.6%

Gallagher SMB

Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Workforce by Uptick

No in-app purchases

None

Gallagher SMB

No in-app purchases

Questions

Is Workforce by Uptick free?
Workforce by Uptick is free to download, with no in-app purchases.
Is Gallagher SMB free?
Gallagher SMB is free to download, with no in-app purchases.
Do Workforce by Uptick or Gallagher SMB have ads?
Neither Workforce by Uptick nor Gallagher SMB shows ads.
Which is updated more often, Workforce by Uptick or Gallagher SMB?
Workforce by Uptick ships an update weekly, and Gallagher SMB every 2 months. Most recently, Workforce by Uptick was updated on October 19, 2026 and Gallagher SMB on October 18, 2026.

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