Comparison

Medical Alert Connect vs FallCall Detect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Medical Alert Connect

This app allows users with a Medical Alert service subscription to monitor loved ones. It provides live emergency alerts, GPS location tracking, and device status updates, ensuring peace of mind for caregivers.

Highlights
  • Live emergency alerts (email, SMS, call)
  • GPS location tracking
  • Device status and battery life monitoring
  • Review user history and status
  • Manage multiple devices under one subscription
Features
Read full description

Medical Alert has been trusted with protecting over a million lives nationwide with our medical alert systems. Now, whether it is for yourself or a loved one, you can use our Connect App if you have a Medical Alert service subscription. Our Medical Alert Connect App expands the power of our innovative medical alert systems and adds new and exciting features to your existing service experience. Receive Live Emergency Alerts Based on your preferences, choose to receive either email, SMS notifications, or a call about your loved one’s activity. Allowing you to make decisions quickly and follow up without delay. Retrieve GPS Location Accurately track subscriber location using the advanced GPS available in select mobile devices. Check Device Status Connect App will let you review all the devices you have under your subscription and let you know the device’s battery life, giving you the ability to notify the user if the device needs to be charged. Review User History and Status Check on the device history and status of all the loved ones in your care and review information for each user. If you are among the first people to join our Connect App community and we would love your help to improve. Your feedback on your experience is appreciated so please leave a review in the app store!

About

FallCall Detect

This app provides 24/7 emergency monitoring and smart fall detection for older adults. It integrates with Apple Watch and iPhone crash detection, and can unlock smart locks for emergency responders. Users can also connect with a US-based call center for assistance.

Highlights
  • 24/7 Emergency Monitoring
  • Smart Fall Detection (differentiates severity)
  • Apple Crash Detection Integration
  • 4G LTE Cellular Medical Alert
  • Kwikset Halo Lock Integration
  • Connected Pendant/Wristband Compatibility
  • Elder Location & Heart Rate Relay
Features
Read full description

Today’s older adults are more active & independent than ever. Unfortunately, falls & motor vehicle crashes continue to disrupt the best years of their lives. FallCall Solutions has radically changed safety tech through non-stigmatizing, affordable innovation. Welcome to the world's most comprehensive safety app: FallCall Detect! 24/7 Emergency Monitoring US call center with trained emergency medical dispatchers providing customer service & emergency help. Smart Fall Detection Not every fall needs medical help. Backed by research, FallCall's "Smart" fall detection for Apple Watch can differentiate fall severity. Detected high-impact, standing falls will notify FallCall’s 24/7 monitoring services & caregivers while sending emergency services if needed.* Detected low-impact, sitting falls will notify a user’s caregroup only.** 4G LTE Cellular Medical Alert With fall detection & two-way voice built in, notify emergency dispatchers & caregivers when help is needed. Available at FallCall.com. Pair with Kwikset® Halo locks Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door." FallCall will unlock your Kwikset lock with ambulance dispatch. Apple® Crash Detection (iPhone 14 & later) First app in the world to integrate Apple Crash Detection into a 24/7 monitoring center.** Connected Pendant Compatible Add a Trelawear jewelry pendant(Trelawear.com) or FallCall Pendant with fall detection(FallCall.com) to remotely activate app within 100+ feet.* FallCall Wristband Discreet safety on your wrist. Change bands to match your style. Other Features: •16+ hours of fall detection on latest Apple Watch(results may vary) •Adjust fall sensitivity •Siri® activated Help Calls •Elders may pair 5 caregivers •Caregivers may pair 2 Elders •Integrates with Health App •Elder location & heart rate relayed to Caregivers during Help Calls*** •Elder Apple Watch & cellular medical alert battery levels sent to caregivers •Works over cellular/Wi-fi/Bluetooth® for equipped Apple Watch & iPhone devices Subscription 24/7 Monitoring Service: •Staffed by trained Emergency Medical Dispatchers •When a Help Call is triggered, our dispatchers will call you and/or your caregroup •Real-time text updates sent to caregroup members during an event •PSAP(Public Service Answering Point) technology •Monthly subscription half the cost of most medical alerts ($17.99/mo) Connected Pendant/Wristband subscriptions:  1) Caregroup ONLY Help Calls ($9.99/mo)  2) Caregroup + 24/7 Monitor Help Calls ($19.99/mo) Subscription details: Your Subscription Service starts when it is activated through the FallCall Detect App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your App Store account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription. For more information, See "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallDetect-Terms-and-Conditions *Subscription required. **Fall detection will not detect all falls and will not always accurately differentiate between high vs. low impact falls. Crash detection does not detect all crashes ***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites & cell phone towers to locate your exact location. FallCall Detect is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends calling 9-1-1 directly. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.

Screenshots

Medical Alert Connect4 screens
FallCall Detect4 screens

Verdict

The call

The clearest difference is review sentiment: FallCall Detect at 45% against Medical Alert Connect's 0%. FallCall Detect also leads on update cadence (every 3 weeks vs every 2 months). Medical Alert Connect's advantage is in-app purchases (none vs 16) and ads (none vs shown). On price, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. FallCall Detect sells 16 in-app purchases, starting at $9.99 per month. Medical Alert Connect asks for nothing beyond the download.

UpkeepUpdate frequency

Medical Alert Connect ships an update every 2 months, FallCall Detect every 3 weeks. The most recent releases landed on September 10, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
Medical Alert Connect versus FallCall Detect: the parameters behind the verdict, then further details
ParameterMedical Alert ConnectFallCall Detect
PriceFreeFree
Rating—4.4 (343 ratings) — better
Positive reviews0.0% of reviews45.5% of reviews — better
Number of ratings—343 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterSubscription
DevicesiPhone, iPad, iPod — betteriPhone, Apple Watch
Requires iOS15.1 — better16.7
Further details — not scored
Size83 MB98 MB
Age rating4+17+
DeveloperConnect AmericaFallCall Solutions

Customer experience

Medical Alert Connect

Written reviews15 reviews
Positive0.0%
Neutral6.7%
Negative93.3%

FallCall Detect

All ratings343 ratings
Positive84.8%
Neutral5.5%
Negative9.6%
Written reviews11 reviews
Positive45.5%
Neutral9.1%
Negative45.5%

In-app purchases

None

Medical Alert Connect

No in-app purchases

16 purchases

FallCall Detect

Subscriptions16
  • Trelawear CareGrp Subscription$9.991 Month
  • Pendant CareGrp Subscription$9.991 Month
  • Two Pendants CG Only-1 month$14.991 Month
Show 13 more
  • Central Monitor Subscription$17.991 Month
  • Trelawear Monitor Subscription$19.991 Month
  • FC Wristband Monitor Subscription$19.991 Month
  • Pendant Monitor Subscription$19.991 Month
  • Two Pendants + Monitor$24.991 Month
  • Trelawear CareGrp Subscription$49.996 Months
  • Pendant CareGrp Subscription$49.996 Months
  • Two Pendants CG Only-6 months$74.996 Months
  • Central Monitor Subscription$89.996 Months
  • Pendant Monitor Subscription$99.996 Months
  • QVC 6 Month Monitor (w/Trial)6 Months trial$119.006 Months
  • Trelawear Monitor Subscription$119.006 Months
  • Two Pendants + Monitor-6 month$124.996 Months

Questions

Is Medical Alert Connect free?
Medical Alert Connect is free to download, with no in-app purchases.
Is FallCall Detect free?
FallCall Detect is free to download, with in-app purchases available.
Do Medical Alert Connect or FallCall Detect have ads?
FallCall Detect shows ads; Medical Alert Connect does not.
Which is updated more often, Medical Alert Connect or FallCall Detect?
Medical Alert Connect ships an update every 2 months, and FallCall Detect every 3 weeks. Most recently, Medical Alert Connect was updated on September 10, 2026 and FallCall Detect on September 21, 2026.

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