Request for an update
Love the app so far. It’s simple and easy to use. But I would like to request that the on/off switch to turn fall detection on on the watch be moved away from the “help” button. My father in law turned it off on accident and we didn’t even know it until I checked his watch. So we wouldn’t have been notified if he fell.
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Excellent customer service
Had some trouble getting my watch to recognize the app and emailed customer service. Got a very quick reply and they worked with me to get everything set up. My daughter was emailing as well and they even recognized that she was emailing about my issue and told her they were in the process of helping me. I was very impressed!!
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Doesn’t work
I fell twice now with my phone in my pocket. It did nothing each time. My wife was paired with me and she received no notifications.
Fall detection
Fall detection - why does the fall detection always asked me to be turned on shouldn’t it be turned on all the time?
Running falldetect
Falldetect shuts off around 60 seconds after being started.. how do I keep running when needed?
