Re vs ReturnQueen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Re
This service simplifies returning online purchases by connecting shoppers with drivers for quick, contactless pickups and deliveries. Avoid post office lines and waiting for scheduled pickups with on-demand service.
- On-demand return pickups
- Contactless doorstep service
- Within-the-hour pickups
- Same-day delivery for orders before 2 pm
- 24/7 operation
- Background-checked drivers
- Real-time tracking and photo verification
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Returning unwanted online purchases is a frustrating hassle now more than ever. Re-turnz solves this problem by connecting online shoppers with drivers who pick up and deliver return items within the hour - faster than major postal carriers. Easy to use and hassle free, Re-turnz is the first-to-market service where users enjoy a contactless, seamless, and on demand returns experience from their doorstep. With Re-turnz, you’ll never have to wait in line at postal stores, wait around for scheduled pickups, drive to drop-boxes, exchange items at shopping malls, or leave the safety and comfort of your home. Send returns back the way they came - from your doorstep to the retailer! Stop wasting time waiting in line. Re-turnz connects you with drivers that do it for you. Download the Re-turnz app and experience the future of at-home returns. EASIER THAN AT-HOME DELIVERY • No one needs to be present for us to pick up your return • Your return is picked up within 1 hour of acceptance by the driver • Orders are easily placed in less than 17 sec • Orders placed before 2 pm are delivered the same day, and after 2 pm will be completed the same day or within 1 business day • We operate 24/7 • Access a network of independent, insured, background-checked drivers that work on-demand • Place the return item in a secure location at your pickup address • Receive tracking information as your return is delivered to the destination • Receive a picture when your return is picked up and a final picture of the return receipt when delivered • We process returns destined for FedEx, UPS, USPS, and select drop-boxes and retailers CONTACTLESS SERVICE • Contactless doorstep pickup by our drivers • You don’t need to be present with the package for pickup - unlike major parcel carriers • In-app texting and pickup notes reduce in-person hand-offs • Shelter-in-place shoppers can now return items without leaving the safety of their home • Drivers process packages, not people - unlike ride-share apps where people enter the driver’s vehicle CUSTOMERS • Create a Customer Profile and enable Push Notifications • Submit a return order and leave instructions in the “Note for Driver” field • Place the return item in a safe and specified location • A driver will pick-up your order, on-demand, and will take a picture to verify pick-up • The driver will deliver your order the same business day and take a picture of the item/receipt at the delivery location • The customer never leaves their home, receiving real-time push notifications throughout the seamless process • Valid postage and/or shipping label required DRIVERS • Create your Driver Profile and submit a Driver Application • A Re-turnz Rep will contact you once your background check is approved • You receive training material and conduct test orders prior to going live • Begin your shift in the “Re-turnz Order Pool” to see the available orders • Accept orders within 5-10-mile radius of your present location • Drive to the pickup location within 60 minutes of accepting orders • Follow the customer’s “Note for Driver” at the pickup location • Deliver the item to the destination the same business day • Take a picture of the item/delivery receipt at the delivery location • GET PAID DAILY! SUPPORT • Support@Re-turnz.com • 24/7 assistance by Re-turnz System Administrators • Re-turnz.com/FAQ • Investment, integration, sales inquiries: Info@Re-turnz.com ADDITIONAL USERS Re-turnz processes Rent The Runway swaps, outbound Poshmark packages, and any outbound item with valid postage meant for postal carriers (letters and packages). Visit our website to see if we are operating in your city. Offer void where prohibited. Terms of service are subject to change. Please visit Re-turnz.com for details. UPS, USPS, Fedex are all trademarks of their respective owners. Re-turnz.com
ReturnQueen
Shop with confidence and easily return unwanted items. Discover trending products, resell items you missed the return window for, and schedule convenient doorstep pickups without any hassle.
- Shop with confidence
- Discover trending items
- Read real reviews
- Resell items on Poshmark
- Schedule doorstep pickups
- No labels or printing required
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ReturnQueen: Shop smarter. Return without the hassle. ReturnQueen helps you shop with confidence and never lose money on items you don’t want. What you can do: * Shop with confidence: Discover trending items and real reviews from your favorite stores, including Amazon, Nordstrom, Target, Shein, and more. * Resell in seconds: Missed a return window? Easily resell items on Poshmark and get your money back. * Return with a tap: Schedule doorstep pickups with no labels, no printing, and no store trips. We handle the return so your refund doesn’t get lost. Save time. Get your money back. Make shopping easy again with ReturnQueen.
Screenshots
Verdict
The clearest difference is rating: Re at 4.9 against ReturnQueen's 4.3. Re also leads on review sentiment (100% vs 83%) and monetization model (free vs ad-supported). ReturnQueen's advantage is update cadence (weekly vs every 2 months) and ratings volume (141 vs 9). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Re holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: ReturnQueen has 141 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 100% of Re's written reviews are positive against 83% of ReturnQueen's.
Re ships an update every 2 months, ReturnQueen weekly. The most recent releases landed on October 3, 2026 and October 15, 2026 respectively.
| Parameter | Re | ReturnQueen |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (9 ratings) — better | 4.3 (141 ratings) |
| Positive reviews | 100.0% of reviews — better | 83.1% of reviews |
| Number of ratings | 9 | 141 — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 56 MB | 108 MB |
| Age rating | 4+ | 4+ |
| Developer | Re-turnz, LLC | Return Queen LLC |
Customer experience
Re
ReturnQueen
Bugs and requests
Re
Not enough reviews yet to summarise bugs or requests.
ReturnQueen
Reported bugs
9 issues- Phone verification OTP code acceptance fails
- Amazon and Gmail account sync not working
- App doesn't import current emails, shows only old/deleted emails
- Pickup scheduling feature broken after latest update
- Account linking fails intermittently
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- App doesn't display all purchased items after syncing
- Requires constant re-syncing of Amazon account
- Returns not being sent out after pickup despite tracking showing they should be
- Drivers not receiving updated scheduling preferences from dispatch
Requested features
11 requests- Real-time tracking of when returns are officially shipped out
- Email notifications confirming return shipment
- Receipt/proof of drop-off in customer account
- Improved scheduling with accurate time windows
- Phone support line for customer service
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- Ability to cancel membership through app
- Better Amazon sync reliability
- Automatic return bag replacement system
- Tracking hub to see where returns are being held
- 2-hour pickup time blocks instead of 4-hour blocks
- Better communication between dispatch and drivers regarding scheduling preferences
In-app purchases
Re
No in-app purchases
ReturnQueen
No in-app purchases









