Comparison

Customer Direct vs RXO Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Customer Direct

This app offers on-demand and scheduled delivery services for big and bulky items from retail stores. It specializes in same-day or scheduled deliveries to homes and businesses, with options for white glove service and in-home assembly.

Highlights
  • On-demand delivery
  • Scheduled delivery
  • Big and bulky item delivery
  • White glove service
  • In-home assembly
  • Oversize delivery
Features
Read full description

AIT Worldwide provides nationwide on-demand, same-day or scheduled delivery to your home or business from retail stores. We specialize in delivering big and bulky items. Additional available services include: white glove, in-home assembly and oversize delivery. Live customer service is available 27/7/365.

About

RXO Home

Manage your residential building services with ease. Pay rent, book cleaning, submit maintenance requests, and connect with onsite staff for assistance and local recommendations.

Highlights
  • Pay rent
  • Book cleaning services
  • Submit maintenance requests
  • View upcoming events
  • Chat with onsite staff
  • Receive local recommendations
Features
Read full description

The RXO Home app provides hospitality and convenience services to the residents of RXR residential buildings. The app enables you to pay your rent, book personalized cleaning services, see upcoming events, make maintenance requests and chat with dedicated onsite staff for various requests, from delivering packages to your residence to providing recommendations to the best local businesses.

Screenshots

Customer Direct4 screens
RXO Home4 screens

Verdict

The call

The clearest difference is rating: RXO Home at 2.6 against Customer Direct's 1.9. RXO Home also leads on review sentiment (14% vs 0%). Customer Direct's advantage is iOS requirement (12.0 vs 15.5). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RXO Home holds the better App Store score, 2.6 against 1.9. Both are backed by a comparable volume of ratings — 15 and 41 respectively. Written reviews point the same way: 0% of Customer Direct's written reviews are positive against 14% of RXO Home's.

UpkeepUpdate frequency

Customer Direct ships an update every 2 months, RXO Home every 6 weeks. The most recent releases landed on November 3, 2026 and November 11, 2026 respectively.

Scorecard3 real differences · 7 level
Customer Direct versus RXO Home: the parameters behind the verdict, then further details
ParameterCustomer DirectRXO Home
PriceFreeFree
Rating1.9 (15 ratings)2.6 (41 ratings) — better
Positive reviews0.0% of reviews14.3% of reviews — better
Number of ratings1541 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.5
Further details — not scored
Size19 MB37 MB
Age rating4+4+
DeveloperBear Code, LLCRXR Urban Living LLC

Customer experience

Customer Direct

All ratings15 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

RXO Home

All ratings41 ratings
Positive36.6%
Neutral2.4%
Negative61.0%
Written reviews21 reviews
Positive14.3%
Neutral4.8%
Negative81.0%

In-app purchases

None

Customer Direct

No in-app purchases

None

RXO Home

No in-app purchases

Questions

Is Customer Direct free?
Customer Direct is free to download, with no in-app purchases.
Is RXO Home free?
RXO Home is free to download, with no in-app purchases.
Which has better reviews, Customer Direct or RXO Home?
RXO Home is rated higher. Customer Direct averages 1.9 out of 5 from 15 ratings, while RXO Home averages 2.6 from 41 ratings.
Do Customer Direct or RXO Home have ads?
Neither Customer Direct nor RXO Home shows ads.
Which is updated more often, Customer Direct or RXO Home?
Customer Direct ships an update every 2 months, and RXO Home every 6 weeks. Most recently, Customer Direct was updated on November 3, 2026 and RXO Home on November 11, 2026.

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