Customer Direct vs RXO Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Customer Direct
This app offers on-demand and scheduled delivery services for big and bulky items from retail stores. It specializes in same-day or scheduled deliveries to homes and businesses, with options for white glove service and in-home assembly.
- On-demand delivery
- Scheduled delivery
- Big and bulky item delivery
- White glove service
- In-home assembly
- Oversize delivery
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AIT Worldwide provides nationwide on-demand, same-day or scheduled delivery to your home or business from retail stores. We specialize in delivering big and bulky items. Additional available services include: white glove, in-home assembly and oversize delivery. Live customer service is available 27/7/365.
RXO Home
Manage your residential building services with ease. Pay rent, book cleaning, submit maintenance requests, and connect with onsite staff for assistance and local recommendations.
- Pay rent
- Book cleaning services
- Submit maintenance requests
- View upcoming events
- Chat with onsite staff
- Receive local recommendations
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The RXO Home app provides hospitality and convenience services to the residents of RXR residential buildings. The app enables you to pay your rent, book personalized cleaning services, see upcoming events, make maintenance requests and chat with dedicated onsite staff for various requests, from delivering packages to your residence to providing recommendations to the best local businesses.
Screenshots
Verdict
The clearest difference is rating: RXO Home at 2.6 against Customer Direct's 1.9. RXO Home also leads on review sentiment (14% vs 0%). Customer Direct's advantage is iOS requirement (12.0 vs 15.5). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RXO Home holds the better App Store score, 2.6 against 1.9. Both are backed by a comparable volume of ratings — 15 and 41 respectively. Written reviews point the same way: 0% of Customer Direct's written reviews are positive against 14% of RXO Home's.
Customer Direct ships an update every 2 months, RXO Home every 6 weeks. The most recent releases landed on November 3, 2026 and November 11, 2026 respectively.
| Parameter | Customer Direct | RXO Home |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (15 ratings) | 2.6 (41 ratings) — better |
| Positive reviews | 0.0% of reviews | 14.3% of reviews — better |
| Number of ratings | 15 | 41 — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 19 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Bear Code, LLC | RXR Urban Living LLC |
Customer experience
Customer Direct
RXO Home
In-app purchases
Customer Direct
No in-app purchases
RXO Home
No in-app purchases









