Customer Direct

Customer Direct

AIT Worldwide Logistics

15 ratings
6 reviews
Free

Details

  • Released
  • Updated
  • August 19, 2019
  • February 21, 2023

Features

Customer Direct screenshot #1 for iPhone
Customer Direct screenshot #2 for iPhone
Customer Direct screenshot #3 for iPhone
Customer Direct screenshot #4 for iPhone
Customer Direct screenshot #5 for iPhone
Customer Direct screenshot #6 for iPhone
Customer Direct screenshot #7 for iPhone
Customer Direct screenshot #8 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app offers on-demand and scheduled delivery services for big and bulky items from retail stores. It specializes in same-day or scheduled deliveries to homes and businesses, with options for white glove service and in-home assembly.

On-demand delivery
Scheduled delivery
Big and bulky item delivery
White glove service
In-home assembly
Oversize delivery
Show original description

What's New in Customer Direct

1.0.30

February 21, 2023

Update to store listings

User reviews

Doesn’t work

When you try to submit for a quote it just tells you to check your internet and try again. My internet was fine and worked on every other app. Tried for half an hour and no luck. Guess I’ll go to another store.

Shipment

This app does not allow you to track your shipments.

Unpredictable, Unreliable, Waste of Time

This app is super difficult to use and it seems that the company is unreliable. I was prompted to enter tons of information along with a photo and the app still could not generate a quote, estimated delivery date or any other information. I called and spoke with a representative who was nice enough but also couldn't provide any information. They invited me to pay in advance and shared that someone might follow up with me but they couldn't be sure. Hard pass and an hour of my time I wish I didn't spend trying to schedule with them. I decided to go with a different company.
Show more

Horrible app

I put all of my info in for my delivery and when I pressed continue to delivery date, it timed out after a minute or so and then said there was a problem and to try again. I tried 4 times and then the next day and the same thing happened.

Don’t use the app. Go old school and call to set up your delivery
Show more

App is weak

GoShare is the real dea foe on demand last mile delivery.

FAQ

What kind of items can Customer Direct deliver?

Customer Direct specializes in delivering big and bulky items from retail stores. This includes furniture and other large goods that may require special handling.

Does Customer Direct offer assembly services?

Yes, Customer Direct offers in-home assembly as an additional service. They also provide white glove service for specialized delivery needs.

Is Customer Direct available nationwide?

Yes, Customer Direct provides nationwide delivery services. They can pick up items from retail stores and deliver them to your home or business.

What are the delivery options with Customer Direct?

Customer Direct offers both on-demand and scheduled delivery options. You can choose same-day delivery or schedule a delivery for a future date.

How can I contact customer service for Customer Direct?

Live customer service is available 24/7/365 for Customer Direct. This ensures you can get assistance whenever you need it.

What devices is Customer Direct available on?

Customer Direct is available on iPhone, iPad, and iPod devices. It is designed for iOS users.

When was Customer Direct last updated?

Customer Direct was last updated on February 21, 2023. The latest version is 1.0.30.

What is the age rating for Customer Direct?

Customer Direct has an age rating of 4+. This indicates it is suitable for a wide range of users.