Comparison

IRONSCALES vs Atera

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IRONSCALES

This platform provides security analysts with real-time access to an AI-powered anti-phishing system. It enables swift decision-making for threat mitigation and incident resolution directly from a mobile device, reducing organizational risk from phishing attacks.

Highlights
  • AI-powered threat protection
  • Real-time incident response
  • Push notifications for threats
  • On-the-go incident resolution
  • AI virtual SOC Analyst integration
Features
Read full description

IRONSCALES' AI Powered, anti-phishing, threat protection platform now enables security analysts to access the platform’s incident response center while on-the-go, providing unprecedented access to make time-sensitive decisions on phishing mitigation and resolve incidents immediately with one click. To reduce organizational risk from phishing attacks, the time from phishing threat identification to remediation is of the essence. As such, the IRONSCALES app empowers security teams to expedite investigations and prompt the appropriate response. Benefits include: 1) Push notifications on user reports and newly detected threats to mobile devices in real-time 2) Help security teams make mission critical decisions on new threats in real-time using Themis, our AI virtual SOC Analyst 3) Resolution of incidents on-the-go via one click to help save time for SOC and IT security teams

About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

Screenshots

IRONSCALES4 screens
Atera4 screens

Verdict

The call

The clearest difference is rating: IRONSCALES at 2.9 against Atera's 1.6. IRONSCALES also leads on monetization model (free vs freemium) and review sentiment (29% vs 10%). Atera's advantage is update cadence (every 6 weeks vs every 8 months) and ratings volume (113 vs 11). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IRONSCALES holds the better App Store score, 2.9 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 29% of IRONSCALES's written reviews are positive against 10% of Atera's.

UpkeepUpdate frequency

IRONSCALES ships an update every 8 months, Atera every 6 weeks. The most recent releases landed on September 8, 2026 and September 17, 2026 respectively.

Scorecard6 real differences · 4 level
IRONSCALES versus Atera: the parameters behind the verdict, then further details
ParameterIRONSCALESAtera
PriceFreeFree
Rating2.9 (11 ratings) — better1.6 (113 ratings)
Positive reviews28.6% of reviews — better9.7% of reviews
Number of ratings11113 — better
Update frequencyEvery 8 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size10 MB71 MB
Age rating4+4+
DeveloperIronscales Inc.Atera Networks LTD.

Customer experience

IRONSCALES

All ratings11 ratings
Positive45.5%
Neutral0.0%
Negative54.5%
Written reviews7 reviews
Positive28.6%
Neutral0.0%
Negative71.4%

Atera

All ratings113 ratings
Positive10.6%
Neutral6.2%
Negative83.2%
Written reviews93 reviews
Positive9.7%
Neutral6.5%
Negative83.9%

Bugs and requests

IRONSCALES

Not enough reviews yet to summarise bugs or requests.

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

In-app purchases

None

IRONSCALES

No in-app purchases

None

Atera

No in-app purchases

Questions

Is IRONSCALES free?
IRONSCALES is free to download, with no in-app purchases.
Is Atera free?
Atera is free to download, with no in-app purchases.
Which has better reviews, IRONSCALES or Atera?
IRONSCALES is rated higher. IRONSCALES averages 2.9 out of 5 from 11 ratings, while Atera averages 1.6 from 113 ratings.
Do IRONSCALES or Atera have ads?
Neither IRONSCALES nor Atera shows ads.
Which is updated more often, IRONSCALES or Atera?
IRONSCALES ships an update every 8 months, and Atera every 6 weeks. Most recently, IRONSCALES was updated on September 8, 2026 and Atera on September 17, 2026.

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