MyFW vs BTX 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFW
This app facilitates community engagement and collaboration. It allows residents to work together to foster a stronger, more connected city.
- Community building
- Resident collaboration
- City engagement
- Strengthen community ties
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MyFW - Working together to build a strong community.
BTX 311
Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.
- Submit new service requests
- Track existing requests
- Attach photos to requests
- Map request locations
- Access knowledge base
- Connect with city departments
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BTX 311 is the City of Burleson's official app for connecting with local government on the go. Residents can submit and track non-emergency service requests, from potholes and drainage issues to trash pickup, animal services, code compliance, and parks concerns, complete with photos and map locations for faster resolution. With direct access to a city staff member and real-time request tracking, BTX 311 makes it simple to report problems, get answers, and stay connected.
Screenshots
Verdict
The clearest difference is rating: MyFW at 4.0 against BTX 311's 2.3. MyFW also leads on update cadence (every 5 weeks vs every 5 months) and ratings volume (33 vs 3). BTX 311's advantage is iOS requirement (18.0 vs 26.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyFW holds the better App Store score, 4.0 against 2.3. That said, the two scores are not equally well evidenced: MyFW has 33 ratings behind it against 3, so its average is the more settled of the two.
MyFW ships an update every 5 weeks, BTX 311 every 5 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | MyFW | BTX 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (33 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 41.2% of reviews | — |
| Number of ratings | 33 — better | 3 |
| Update frequency | Every 5 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 26.0 | 18.0 — better |
| Further details — not scored | ||
| Size | 13 MB | 149 MB |
| Age rating | 4+ | 12+ |
| Developer | City of Fort Worth, Texas | The City of Burleson |
Customer experience
MyFW
BTX 311
In-app purchases
MyFW
No in-app purchases
BTX 311
No in-app purchases
