
About
Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.
What's New in BTX 311
2.0.3
March 18, 2026
Bug Fixes and Improvements.
FAQ
What city services can I access through BTX 311?
BTX 311 provides access to various city services including Animal Services, Code Compliance, Non-Emergency Fire and Police Departments, Parks & Recreation, Trash/Solid Waste, Streets/Drainage/Signage, and Water/Wastewater.
Can I submit photos with my service requests in BTX 311?
Yes, BTX 311 allows you to take a photo and submit it with your service request to improve accuracy and help city services pinpoint the issue.
How can I track the status of my requests in BTX 311?
You can easily track and check the status of any existing service requests you have submitted directly within the BTX 311 application.
Does BTX 311 have ads?
No, BTX 311 does not contain advertisements.
What devices does BTX 311 support?
BTX 311 is available for iPhone, iPad, and iPod devices.
What is the age rating for BTX 311?
BTX 311 has an age rating of 17+, indicating it may contain content suitable for mature audiences.
How often is BTX 311 updated?
The latest version of BTX 311 is 2.0.3, and it was last updated on March 18, 2026. This suggests a history of updates, though the specific frequency is not detailed.
What is the user feedback on BTX 311?
BTX 311 has a rating of 1.0 stars from 1 rating, indicating a very low user satisfaction based on available data.




