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Fort Worth MyH2O

Fort Worth MyH2O

by Smart Energy Systems LLC

6.5K ratings
41 reviews
🔧 Utilities
💼 Business
Free

Details

Released
July 1, 2022
Updated
June 4, 2025

Features

Developer

Smart Energy Systems LLC
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Reviews summary↘︎
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About

Monitor your water usage with this mobile application. Securely access billing information, pay your monthly water bill, and manage your account details. Receive important notifications via text or email.

✓Monitor water usage
✓Access billing information
✓Pay monthly water bill
✓Update account information
✓Manage profile and settings
✓Set up payment details
✓Edit utility notifications
Show original description

What users say about Fort Worth MyH2O

Reviews of Fort Worth MyH2O are mostly negative: the Utilities app is rated 4.8/5 from 6.5K App Store ratings. What users like most: fast payment processing, useful payment notifications. Top complaints: frequent login and payment issues, unreliable app functionality. Summarized from real user reviews.

Positive things

  • 🚀Fast payment processing
  • 💡Useful payment notifications

Negative things

  • 🐛Frequent login and payment issues
  • 👎Unreliable app functionality
  • 🤯Frustrating user experience
  • 🔍Difficult to update account information
See all reviews

What's New in Fort Worth MyH2O

1.6

June 4, 2025

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

need info

I want hourly usage reports back
Dddb68

Consumption of water

Bad review, my water bill was $52.30 now it’s $145.20 I been using less water due to heat, no sprinkler system!
PPeanutS10$

App

App needs to show that payment was made on the screen after acceptance. Instead it continues to show the balance and makes you think it wasn’t accepted or paid.
MMMs Nessa Mont

Easy and fast

I haven’t had any problems with the app so far. I love it and it very easy and manageable to use
Yyaricsamartinez1997

App changes

New changes to online availability to my monthly bill, and with-in the app as well, have restricted my access to auto-pay to make changes.
Ssteevyj
See 36 more reviews

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User experience

🐞

Reported Bugs

4 issues

Account number not recognized

Bug

Payment information not accepted

Bug

Perpetual update loop

Bug

Face recognition sign-in not working

Bug
✨

Requested Features

3 requests

Improved account management options

Feature

Enhanced payment processing reliability

Feature

Seamless integration with mobile wallets

Feature

FAQ

What does the Fort Worth MyH2O app do?

The app allows Fort Worth water customers to easily monitor their water usage. It provides secure access to billing information, enables bill payments, and facilitates account management.

How can I pay my water bill using the app?

After a hassle-free login, you can securely access your billing information and pay your monthly water bill directly through the app. You can also set up your personal payment details for convenience.

Can I manage my account and notifications?

Yes, the app allows you to update your account information, profile, and other settings. You can also view and edit your utility notification preferences for billing, services, requests, and usage via text or email.

Is this app free to use?

Based on the provided information, the MyH2O app is free to use for Fort Worth water customers. There are no mentions of in-app purchases or subscription fees.

Who is this app intended for?

This application is specifically designed for Fort Worth water customers who wish to monitor their water usage, manage their accounts, and pay their bills conveniently through a mobile device.