Good…but needs more development
The app needs more push notification functionally, such as when chat messages are received back from support
Also, give us a push notification when my home goes on Grid support.
Give option to see granular power usage beyond 24hrs.
From a company perspective (not app related), Base has the worst customer service and lacks interactive communication especially during the sale and planning installation. They base everything on pictures and information and even then they give false information. It’s a great offering and glad I did Base vs Generac. Hoping as they grow they get more personable and interactive.
Also, give us a push notification when my home goes on Grid support.
Give option to see granular power usage beyond 24hrs.
From a company perspective (not app related), Base has the worst customer service and lacks interactive communication especially during the sale and planning installation. They base everything on pictures and information and even then they give false information. It’s a great offering and glad I did Base vs Generac. Hoping as they grow they get more personable and interactive.
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Chat Notifications
The app overall is good, but can you please update the notifications to include chat? I have to open the Base app to know I got a message
Energy Data!
The interface on this app is nice and simple but has everything we need - billing, grid data, estimated backup timing. The best feature is the push notifications so we can know if something is going on with the grid or our backup system when we aren’t home.
Love Base!
Keeps the lights on! My bills haven’t been this low in years, and their customer support rocks.
Great app!
Simple, easy to use app, ux and design are very well done and functionality is perfect
