Comparison

MySwisscare vs AGOV access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MySwisscare

Manage your insurance policy on your mobile device. View policy details, access invoices, make payments, and download policy certificates. Find nearby doctors and submit claims digitally.

Highlights
  • Policy details and address editing
  • Invoice access and payment options
  • Digital insurance card
  • Find nearby medical providers
  • Online claims submission
  • Transaction notifications
Features
Read full description

MySwisscare provides a wide range of services to manage your insurance policy on your preferred mobile device, anytime, anywhere. POLICY MANAGEMENT Policy details You can visualize your insurance details and edit your address. Policy finances You can easily obtain your invoice in the App. You can follow your payments and you can make them by credit card or by bank transfer. Policy certificate Once the application has been completed, your policy will be ready for download. Depending on the products some policies must be paid before the download is available. Insurance card The former plastic card has now evolved into a digital insurance card. You can automatically have your policy attached to a pdf, ready to be emailed to a hospital or medical provider instantly. Contact numbers Under contact numbers, you will find all relevant information concerning Swisscare and it’s different partners, claims services and emergency 24/7 phone numbers. FIND A DOCTOR (Geolocalisation) Find a Doctor In the app, you can find the nearest medical service provider registered on Google, based on your geolocation data, such as hospitals, pharmacies, doctors or specialists. CLAIMS Claims Register your claims directly online, take pictures of your invoices, proof of payments. etc… and in one click, send it directly and securely to the claims service in charge. PROFILE Profile Under Profile, you can edit your policyholder address and correspondence address. NOTIFICATION Notification If you wish, MySwisscare will provide notifications for all important transactions and statuses directly in the app.

About

AGOV access

This app provides secure access to e-government services for Swiss authorities. It functions as a login procedure and identity provider, enabling worldwide interaction with federal, cantonal, and communal administrations.

Highlights
  • Access e-government services
  • Swiss federal, cantonal, and communal administration
  • Login procedure
  • Identity provider
  • Worldwide access
Read full description

The app AGOV access is your access key to e-government services of the Swiss authorities (cantons and their communes as well as federal administration). The AGOV system (see https://agov.ch) is a login procedure, identity provider and identity network and is available worldwide for interaction with Swiss authorities.

Screenshots

MySwisscare4 screens
AGOV access4 screens

Verdict

The call

The clearest difference is rating: MySwisscare at 2.3 against AGOV access's 1.7. AGOV access's advantage is review sentiment (14% vs 0%) and monetization model (free vs ad-supported). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MySwisscare holds the better App Store score, 2.3 against 1.7. Both are backed by a comparable volume of ratings — 3 and 6 respectively. Written reviews complicate that: 0% of MySwisscare's written reviews are positive against 14% of AGOV access's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MySwisscare ships an update every 3 months, AGOV access every 2 months. Both last shipped on November 3, 2026.

Scorecard3 real differences · 7 level
MySwisscare versus AGOV access: the parameters behind the verdict, then further details
ParameterMySwisscareAGOV access
PriceFreeFree
Rating2.3 (3 ratings) — better1.7 (6 ratings)
Positive reviews0.0% of reviews14.3% of reviews — better
Number of ratings36 — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhoneiPhone
Requires iOS16.416.4
Further details — not scored
Size69 MB149 MB
Age rating12+4+
DeveloperSwisscare Europe Ltd.Schweizerische Bundeskanzlei

Customer experience

MySwisscare

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

AGOV access

All ratings5 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews7 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

In-app purchases

None

MySwisscare

No in-app purchases

None

AGOV access

No in-app purchases

Questions

Is MySwisscare free?
MySwisscare is free to download, with no in-app purchases.
Is AGOV access free?
AGOV access is free to download, with no in-app purchases.
Which has better reviews, MySwisscare or AGOV access?
MySwisscare is rated higher. MySwisscare averages 2.3 out of 5 from 3 ratings, while AGOV access averages 1.7 from 6 ratings.
Do MySwisscare or AGOV access have ads?
Neither MySwisscare nor AGOV access shows ads.
Which is updated more often, MySwisscare or AGOV access?
MySwisscare ships an update every 3 months, and AGOV access every 2 months. Most recently, MySwisscare was updated on November 3, 2026 and AGOV access on November 3, 2026.

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