Sociocs vs Grasp Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sociocs
This business tool centralizes customer communications across multiple platforms. It aids in customer acquisition, retention, and reputation management through a unified inbox for team collaboration.
- Multi-channel customer communication
- Online review management
- Team shared inbox
- SMS and WhatsApp chat
- Web chat and forms
- Customer acquisition and retention tools
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Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business. Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team. Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Instagram Business Messaging, Business SMS/Texting, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
Grasp Inbox
This AI-powered cloud application consolidates customer service channels like WhatsApp, Instagram, Messenger, email, live chat, and chatbots into one platform. It enables real-time conversations from static emails and provides tools to manage and respond to customer inquiries on the go.
- AI-powered customer service
- Unified messaging across channels
- Real-time conversation capabilities
- Manage support tickets and inquiries
- Mobile access for on-the-go support
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Grasp is the all-in-one, A.I. powered customer service application in the cloud. A single app to quickly connect to customers via Whatsapp, Instagram, Messenger, email, live chat and chatbot; wherever, whenever. With the software’s unique hybrid messaging features, static emails can become a real-time conversation for a truly fluid and responsiveness support experience that will surprise you. Easy to install, and simple to use, it’s the application of choice for companies of all sizes. For improved efficiency, responsiveness and customer satisfaction, download the app on your mobile device. Grasp for iOS offers the following capabilities: - Access to all support tickets and conversations in your Grasp account - Ability to manage, update and respond to customer enquiries - Help your customers on the go!
Screenshots
Verdict
The clearest difference is rating: Sociocs at 5.0 against Grasp Inbox's 1.0. Sociocs also leads on ratings volume (3 vs 1). Grasp Inbox's advantage is monetization model (free vs ad-supported) and iOS requirement (13.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sociocs holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 3 and 1 respectively.
Sociocs ships an update every 6 weeks, Grasp Inbox every 2 months. The most recent releases landed on October 18, 2026 and October 21, 2026 respectively.
| Parameter | Sociocs | Grasp Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 3 — better | 1 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 50 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Tracious | Casengo B.V. |
Customer experience
Sociocs
Grasp Inbox
In-app purchases
Sociocs
No in-app purchases
Grasp Inbox
No in-app purchases
