neuvena™ Mobile vs RVChat

Business communication application for mobile CAUTION: The neuvena™ Mobile app may only be used in conjunction with the neuvena™ service. This app is not a general-purpose communication app. KEY FEATURES INCLUDE: High-definition audio 3-way audio conference-calls Multi-party service-assisted conference support Visual-voicemail support Push-notification support - ability to receive incoming calls when app is closed Call-forwarding Attended/unattended transfer Call-waiting Multi-call support Music-on-hold iOS CallKit integration Do-not-disturb Secure communication Business-directory support Availability-status for your favorite contacts

Connect with your online ​RV shoppers who reach out via chat, SMS​ ​text or even Facebook Messenger. The top-performing chat provider has released the absolute​ ​best chat app in the ​RV industry. This live chat app is incredibly robust and puts a powerful​ ​communication tool​ ​in the hands of dealer staff.​ ​It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR​ ​technology, with all the key functions of the desktop chat operator console. It includes a​ ​detailed chat screen, pre-written responses, comprehensive lead info​ ​screen that pushes​ ​information to CRM and email, and a view of current visitors on the dealer website. Live chat​ ​operators can specify their hours of availability, and we also include visitor tracking and history​ ​pages, as well as mobile app chat statistics and analytics.​ ​Users can​ ​swipe and tap to interact with website visitors. The app is very customizable for​ ​operator preferences, and puts powerful ​RVChat tools like an extensive knowledge​ ​base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into​ ​logical categories for​ ​quick access and easily selected to insert into the conversation. Powerful​ ​monitoring tools allow the operator to see key details about guests, including location, IP​ ​address, country flag, icon for browser type, number of pages visited, and even an icon to​ ​indicate if the visitor is​ ​returning.​ Keep all your chat conversations at your fingertips with full details, and track basic statistics​ ​and analytics on the move.​ ​All the lead features of the desktop and browser chat consoles have been built in. Auto​ ​capture of email addresses and phone numbers is included,​ ​as well as the ability to submit a​ ​lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is​ ​not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later.​​