Comparison

Formilla Live Chat vs RVChat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Formilla Live Chat

Enhance your website's customer engagement by enabling real-time chat with visitors, even when you're away. This tool offers instant installation, push notifications for new messages, and visitor monitoring to help you never miss an opportunity.

Highlights
  • Instant website installation
  • Push notifications for new chats
  • Real-time visitor monitoring
  • Canned messages for quick replies
  • Customizable chatbots
  • Branding and theme customization
  • Multi-language support
Features
Read full description

Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Simply download this app and login with your existing Formilla Live Chat premium account. Formilla Live Chat features: Installs Instantly: Our live chat software works with any website platform, including WordPress, Joomla, Magento, Shopify, Drupal, and many more. Use one of our existing plugins to install instantly and chat with your users on-the-go from your iPhone or iPad. Push Notifications: Stay logged in any time of day and receive push notifications even if the Formilla Live Chat app is closed or in the background. Never miss a chat, support, or sales opportunity again! From within the app, you can even enable push notifications whenever a new visitor arrives on your website. Real-time Visitor Monitoring: The Formilla Live Chat app will automatically display and update the number of active visitors currently on your website right on your iPhone or iPad. Initiate live chats with users, see what web pages they have visited, the referring site URL, whether they're a new or returning user, etc. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Canned Messages (Saved Replies): Create Canned Messages to respond to customers very quickly! Simply save the full message as a shortcut, and use it to send responses in less than a second! Custom Bots: Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! A.I. Chat Bots: Helper Chat Bots respond to common visitor questions 24/7, with the power of Artificial Intelligence. Custom Branding, Colors, & Themes: Formilla Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, Japanese, Russian, Korean, Polish, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor on your website after a defined number of seconds. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Visitor Technical Info: Easily access your chat visitor's technical details from your iPhone or iPad such as what operating system, browser, or screen resolution they're using. Advanced Customization: Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! You get access to the CSS for the live chat button and attention grabber to make it look perfect!

About

RVChat

Connect with online RV shoppers through live chat, SMS, and Facebook Messenger. This robust app provides dealer staff with powerful communication tools, including pre-written responses, lead information capture, and visitor tracking.

Highlights
  • Live chat, SMS, and Facebook Messenger integration
  • Pre-written responses and knowledge base
  • Comprehensive lead information capture
  • Visitor tracking and analytics
  • Customizable operator preferences
  • Real-time chat monitoring
Features
Read full description

Connect with your online ​RV shoppers who reach out via chat, SMS​ ​text or even Facebook Messenger. The top-performing chat provider has released the absolute​ ​best chat app in the ​RV industry. This live chat app is incredibly robust and puts a powerful​ ​communication tool​ ​in the hands of dealer staff.​ ​It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR​ ​technology, with all the key functions of the desktop chat operator console. It includes a​ ​detailed chat screen, pre-written responses, comprehensive lead info​ ​screen that pushes​ ​information to CRM and email, and a view of current visitors on the dealer website. Live chat​ ​operators can specify their hours of availability, and we also include visitor tracking and history​ ​pages, as well as mobile app chat statistics and analytics.​ ​Users can​ ​swipe and tap to interact with website visitors. The app is very customizable for​ ​operator preferences, and puts powerful ​RVChat tools like an extensive knowledge​ ​base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into​ ​logical categories for​ ​quick access and easily selected to insert into the conversation. Powerful​ ​monitoring tools allow the operator to see key details about guests, including location, IP​ ​address, country flag, icon for browser type, number of pages visited, and even an icon to​ ​indicate if the visitor is​ ​returning.​ Keep all your chat conversations at your fingertips with full details, and track basic statistics​ ​and analytics on the move.​ ​All the lead features of the desktop and browser chat consoles have been built in. Auto​ ​capture of email addresses and phone numbers is included,​ ​as well as the ability to submit a​ ​lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is​ ​not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later.​​

Screenshots

Formilla Live Chat4 screens
RVChat4 screens

Verdict

The call

The clearest difference is rating: RVChat at 5.0 against Formilla Live Chat's 3.3. RVChat also leads on update cadence (monthly vs every 3 months). Formilla Live Chat's advantage is ratings volume (9 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RVChat holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Formilla Live Chat has 9 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Formilla Live Chat ships an update every 3 months, RVChat monthly. The most recent releases landed on June 3, 2026 and June 1, 2026 respectively.

Scorecard3 real differences · 7 level
Formilla Live Chat versus RVChat: the parameters behind the verdict, then further details
ParameterFormilla Live ChatRVChat
PriceFreeFree
Rating3.3 (9 ratings)5.0 (1 ratings) — better
Positive reviews61.5% of reviews—
Number of ratings9 — better1
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size15 MB56 MB
Age rating4+4+
DeveloperFormilla.comChatLead.com, Inc

Customer experience

Formilla Live Chat

All ratings9 ratings
Positive55.6%
Neutral0.0%
Negative44.4%
Written reviews13 reviews
Positive61.5%
Neutral0.0%
Negative38.5%

RVChat

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Formilla Live Chat

No in-app purchases

None

RVChat

No in-app purchases

Questions

Is Formilla Live Chat free?
Formilla Live Chat is free to download, with no in-app purchases.
Is RVChat free?
RVChat is free to download, with no in-app purchases.
Which has better reviews, Formilla Live Chat or RVChat?
RVChat is rated higher. Formilla Live Chat averages 3.3 out of 5 from 9 ratings, while RVChat averages 5.0 from 1 ratings.
Do Formilla Live Chat or RVChat have ads?
Neither Formilla Live Chat nor RVChat shows ads.
Which is updated more often, Formilla Live Chat or RVChat?
Formilla Live Chat ships an update every 3 months, and RVChat monthly. Most recently, Formilla Live Chat was updated on June 3, 2026 and RVChat on June 1, 2026.

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