RVChat vs 360 Textolic

Connect with your online ​RV shoppers who reach out via chat, SMS​ ​text or even Facebook Messenger. The top-performing chat provider has released the absolute​ ​best chat app in the ​RV industry. This live chat app is incredibly robust and puts a powerful​ ​communication tool​ ​in the hands of dealer staff.​ ​It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR​ ​technology, with all the key functions of the desktop chat operator console. It includes a​ ​detailed chat screen, pre-written responses, comprehensive lead info​ ​screen that pushes​ ​information to CRM and email, and a view of current visitors on the dealer website. Live chat​ ​operators can specify their hours of availability, and we also include visitor tracking and history​ ​pages, as well as mobile app chat statistics and analytics.​ ​Users can​ ​swipe and tap to interact with website visitors. The app is very customizable for​ ​operator preferences, and puts powerful ​RVChat tools like an extensive knowledge​ ​base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into​ ​logical categories for​ ​quick access and easily selected to insert into the conversation. Powerful​ ​monitoring tools allow the operator to see key details about guests, including location, IP​ ​address, country flag, icon for browser type, number of pages visited, and even an icon to​ ​indicate if the visitor is​ ​returning.​ Keep all your chat conversations at your fingertips with full details, and track basic statistics​ ​and analytics on the move.​ ​All the lead features of the desktop and browser chat consoles have been built in. Auto​ ​capture of email addresses and phone numbers is included,​ ​as well as the ability to submit a​ ​lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is​ ​not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later.​​

Streamline Your Business Communication with the 360 Textolic App Experience the full potential of the 360 Textolic App, bringing the powerful features of 360CTI and 360SMS desktop solutions to your fingertips. Seamlessly handle calls and messages while staying perfectly synced with Salesforce—ensuring you're connected, whether in the office or on the go. Key Features: Real-Time Salesforce Sync: Search and connect with Salesforce records effortlessly, supporting both standard and custom objects. Effortless Call & SMS Handling: Instantly access call history, voicemails, missed calls, and SMS conversations all in one place. Sticky Caller & Sticky Sender: Ensure customers consistently receive calls and messages from the same number for trust and continuity. Call & SMS Insights: Quickly view call details in the Calls tab and message insights in the Chat tab. Track & Sync: Log call dispositions and SMS conversations with real-time Salesforce updates. Smart Search: Easily find contacts, messages, and Salesforce records using numbers or keywords. Click-to-Dial & Quick Messaging: Start calls and send messages with just one tap, complete with real-time tracking. Chats Tab: View, send, and track messages, including delivery status and keyword-based search. Real-Time Notifications: Receive instant alerts for calls and messages so you never miss an important update. Customizable Settings: Choose from a list of outgoing numbers for both calls and SMS to personalize your communication. Unified App Experience: A complete solution for managing calls and messages within Salesforce. Multiple To & From Numbers Sync: Instantly access all assigned numbers from the SMS and CTI desktop apps directly in the mobile app. Long Text Messaging: Send messages up to 1000 characters from the mobile app without interruptions. Keypad During Calls: Access the dial pad during active calls to interact with IVR systems easily. SMS Push Notification to Record: Clicking on an SMS push notification now takes you straight to the relevant Salesforce record. Why Choose 360 Textolic? Designed for modern businesses, the 360 Textolic App empowers you to manage high-volume calls and SMS with ease. Stay connected, track conversations, and sync seamlessly with Salesforce—ensuring speed, responsiveness, and efficiency wherever you are. Requirements: Active 360CTI and 360SMS licenses. Salesforce configuration with 360CTI Desktop Package version 2.73 or higher. To enable SMS functionality in the mobile app, install 360SMS Version 1.305.14 (and above), followed by SMS Mobile Version 1.1 and above. What’s New: Enjoy a faster, smoother app experience. Enhanced usability and reliability. Bug fixes and performance improvements. Get Started Today! Transform your mobile communication experience. Download the 360 Textolic App now and take your business interactions to the next level!