360 Textolic vs ValPhone

Streamline Your Business Communication with the 360 Textolic App Experience the full potential of the 360 Textolic App, bringing the powerful features of 360CTI and 360SMS desktop solutions to your fingertips. Seamlessly handle calls and messages while staying perfectly synced with Salesforce—ensuring you're connected, whether in the office or on the go. Key Features: Real-Time Salesforce Sync: Search and connect with Salesforce records effortlessly, supporting both standard and custom objects. Effortless Call & SMS Handling: Instantly access call history, voicemails, missed calls, and SMS conversations all in one place. Sticky Caller & Sticky Sender: Ensure customers consistently receive calls and messages from the same number for trust and continuity. Call & SMS Insights: Quickly view call details in the Calls tab and message insights in the Chat tab. Track & Sync: Log call dispositions and SMS conversations with real-time Salesforce updates. Smart Search: Easily find contacts, messages, and Salesforce records using numbers or keywords. Click-to-Dial & Quick Messaging: Start calls and send messages with just one tap, complete with real-time tracking. Chats Tab: View, send, and track messages, including delivery status and keyword-based search. Real-Time Notifications: Receive instant alerts for calls and messages so you never miss an important update. Customizable Settings: Choose from a list of outgoing numbers for both calls and SMS to personalize your communication. Unified App Experience: A complete solution for managing calls and messages within Salesforce. Multiple To & From Numbers Sync: Instantly access all assigned numbers from the SMS and CTI desktop apps directly in the mobile app. Long Text Messaging: Send messages up to 1000 characters from the mobile app without interruptions. Keypad During Calls: Access the dial pad during active calls to interact with IVR systems easily. SMS Push Notification to Record: Clicking on an SMS push notification now takes you straight to the relevant Salesforce record. Why Choose 360 Textolic? Designed for modern businesses, the 360 Textolic App empowers you to manage high-volume calls and SMS with ease. Stay connected, track conversations, and sync seamlessly with Salesforce—ensuring speed, responsiveness, and efficiency wherever you are. Requirements: Active 360CTI and 360SMS licenses. Salesforce configuration with 360CTI Desktop Package version 2.73 or higher. To enable SMS functionality in the mobile app, install 360SMS Version 1.305.14 (and above), followed by SMS Mobile Version 1.1 and above. What’s New: Enjoy a faster, smoother app experience. Enhanced usability and reliability. Bug fixes and performance improvements. Get Started Today! Transform your mobile communication experience. Download the 360 Textolic App now and take your business interactions to the next level!

ValPhone is an enterprise cloud contact center that transforms your iPhone into a powerful business communication hub. Make calls, send SMS, and manage client communications directly from your dedicated business phone numbers—without carrying a second device or losing critical data that belongs in your CRM! Whether you’re closing deals, supporting clients, or collaborating on the go, ValPhone ensures your team stays connected, responsive, and organized. --- ### **Key Features:** **1. Multi-Line Business Phone System** * Assign and manage any number of dedicated business phone numbers for your company. * Allow team members to access and place calls/texts from any business line with 1-tap outbound line switching. * Call any United States phone number with crystal-clear HD voice quality. **2. Two-Way SMS & Group Messaging** * Send and receive business text messages directly on your iPhone. * Full support for 1-on-1 conversations and multi-party group texting with any US-based phone number. * Live unread message badges and persistent notifications keep you on top of every customer inquiry. **3. Unified Call History, Recordings & Voicemails** * Review all inbound, outbound, and missed calls in a single, intuitive activity feed. * Listen to call recordings and voicemails directly inside the app. * Smart filtering to instantly view only recordings or voicemails with one tap. **4. Streamlined Active Call Experience** * Clean in-call control center with Mute, Keypad, Speaker, Hold, and Call Transfer. * Real-time status indicators (Ringing, Connected, On-Hold) and live duration timers. **5. Integrated Contact Management** * Seamless contact lookup with fast search across names, phone numbers, and job titles. * Quick-action shortcuts to dial or text contacts instantly from your address book. * Create and update contact details on the fly. **6. Automated CRM & Workspace Sync** * Keep your entire organization in sync—calls, texts, and customer notes link back to your Valstorm CRM workspace automatically. * Never miss a sale or service request while out of the office! --- *Note: An active Valstorm / ValPhone account is required to use this application.*