Comparison

OneMail vs Helpwise

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OneMail

This app consolidates multiple email accounts into a single, organized inbox. It offers features like colored account tags, email grouping by date, and a dark mode for enhanced readability. Users can manage folders, filter emails by category, and customize actions for a streamlined email experience.

Highlights
  • Unified inbox for multiple accounts
  • Colored account tags
  • Group emails by date
  • Dark mode
  • HTML formatted signatures
  • Unsubscribe with a tap
  • Customizable swipe actions
Features
Read full description

OneMail is an IMAP multi accounts email app that groups beautifully your emails into one Inbox. With Tag colored accounts you can easily know each email to which account it belongs to. OneMail groups your emails by date so you can easily peek at the received time without the need to enter to the email. With Dark mode you can experience a beautiful new design and eyes comfort in low light environment. OneMail is designed to optimize the synchronization time between your inbox and you email provider. With OneMail you can: - Switch between your accounts and you unified inbox easily. - Send emails with HTML formatted signatures. - Open and send email attachments. - Open and browse compressed files and send uncompressed files individually. - Unsubscribe with a tap. - Easily manage your Inbox by creating, renaming and removing folders. - Easy filter you inbox by categories like Unread, Newsletters, emails with attachments... - Search and select contacts from your phone contacts. - Customize Swipe Actions. - Undo Actions like send, delete, archive... - Snooze Emails - Make OneMail your default email app. With OneMail Plus! you can:  - Add unlimited number of mail accounts. - Receive push notifications from all IMAP providers. OneMail is built over the respect of user privacy and do not store any informations from your emails. All your emails data and headers are stored locally on your device. We will keep improving OneMail so your feedback will be appreciated. You can contact us at support@nouvelware.com Terms and Conditions: https://nouvelware.com/tc

About

Helpwise

Streamline team communication by managing emails, SMS, and WhatsApp conversations in a shared inbox. Collaborate with colleagues, assign tasks, and track key metrics to improve customer support efficiency.

Highlights
  • Shared inbox for email, SMS, and WhatsApp
  • Team collaboration tools (tagging, chat)
  • Workload distribution and assignment
  • Performance analytics and reporting
  • Integration with business tools
  • Individual logins for enhanced security
Features
Read full description

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.

Screenshots

OneMail4 screens
Helpwise4 screens

Verdict

The call

The clearest difference is rating: OneMail at 4.4 against Helpwise's 2.4. OneMail also leads on ratings volume (298 vs 7) and update cadence (every 9 days vs every 3 weeks). Helpwise's advantage is in-app purchases (none vs 4) and ads (none vs shown). On price, review sentiment, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. OneMail sells 4 in-app purchases, starting at $1.99 per month. Helpwise asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

OneMail holds the better App Store score, 4.4 against 2.4. That said, the two scores are not equally well evidenced: OneMail has 298 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 34% of OneMail's written reviews are positive against 33% of Helpwise's.

UpkeepUpdate frequency

OneMail ships an update every 9 days, Helpwise every 3 weeks. The most recent releases landed on October 25, 2026 and October 3, 2026 respectively.

Scorecard6 real differences · 4 level
OneMail versus Helpwise: the parameters behind the verdict, then further details
ParameterOneMailHelpwise
PriceFreeFree
Rating4.4 (298 ratings) — better2.4 (7 ratings)
Positive reviews34.4% of reviews — better33.3% of reviews
Number of ratings298 — better7
Update frequencyEvery 9 days — betterEvery 3 weeks
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size26 MB86 MB
Age rating4+4+
DeveloperNouvelwareSLABS Technologies Private Limited

Customer experience

OneMail

All ratings298 ratings
Positive87.2%
Neutral1.0%
Negative11.7%
Written reviews61 reviews
Positive34.4%
Neutral16.4%
Negative49.2%

Helpwise

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews9 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

OneMail

Reported bugs

15 issues
  • App crashes when adding multiple email accounts
  • Crashes when moving emails to folders
  • Red screen freeze after adding email accounts
  • White blank screen on app launch
  • Snoozed emails reappearing in junk folder
Show 10 more
  • Email blocking feature not working
  • Notifications not working despite settings
  • Cannot send or forward emails
  • Emails disappearing from inbox
  • App crashes on iOS 16.1 and later versions
  • Sync failures with AOL and other providers
  • iPad compatibility issues (crashes on iPad)
  • Hotmail account setup conflicts
  • App flashing back to home screen on iPad
  • Slow performance and random folder navigation errors

Requested features

11 requests
  • Calendar integration with meeting invitations
  • Email printing functionality
  • Bulk delete multiple messages at once
  • Folder creation and management
  • Email aliases for replies
Show 6 more
  • Larger font size customization
  • Evernote integration
  • MacBook Pro support
  • Password visibility toggle during account setup
  • Ability to show additional email providers like mail.com
  • Flagged emails sorting to top of inbox

Helpwise

Not enough reviews yet to summarise bugs or requests.

In-app purchases

4 purchases

OneMail

Subscriptions4
  • OneMail Plus$1.991 Month
  • OneMail Plus! Monthly$1.991 Month
  • OneMail Plus$7.991 Year
Show 1 more
  • OneMail Plus! Yearly$7.991 Year
None

Helpwise

No in-app purchases

Questions

Is OneMail free?
OneMail is free to download, with in-app purchases available.
Is Helpwise free?
Helpwise is free to download, with no in-app purchases.
Which has better reviews, OneMail or Helpwise?
OneMail is rated higher. OneMail averages 4.4 out of 5 from 298 ratings, while Helpwise averages 2.4 from 7 ratings.
Do OneMail or Helpwise have ads?
OneMail shows ads; Helpwise does not.
Which is updated more often, OneMail or Helpwise?
OneMail ships an update every 9 days, and Helpwise every 3 weeks. Most recently, OneMail was updated on October 25, 2026 and Helpwise on October 3, 2026.

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