CareAR vs AgeryX Tech

CareAR, a ResolveGrid brand, provides a smart augmented reality support platform visually enabling your customer service, field service, and IT service staff to drive greater outcomes and experiences. Deflect costly dispatches and reduce time-sensitive resolutions through self-solve content and remote AR guidance while enhancing safety. Your customers, employees, and field staff now have the next generation support tool to deflect and reduce downtime fast. CareAR provides enhanced augmented reality tools with immersive visual self-solve content, live video collaboration, live captions with real-time translation, transcription, screen sharing, measurement tool, and capturing pictures and video from support sessions into systems of record together as part of an end-to-end service management workflow, extending value to support teams. Features Multiparty: With CareAR's multiparty feature, you can invite as many collaborators as you like to work together in a live, high definition, remote solve session. Annotation Tools: With one of the industry's deepest AR toolboxes, CareAR users can annotate live video feeds as well as shared images, providing detailed visual guidance to quickly resolve problems. Session Recording: Hosts can enable session recording to capture video, audio, and AR annotations for post-session playback. Great for critiquing new hires, creating audit artifacts, building up knowledge base content, and more. Groups: For enterprises, organizing support teams into groups helps to better manage users and study team member performance. You can create groups based on job function, location, corporate organization, language spoken, skillset, or any other attribute. Reporting can be filtered based on group assignment. Rich Analytics and Dashboards: Administrators, managers, and team leaders get deeper insights in how teams are successfully resolving field issues by using the detailed dashboards provided by CareAR's admin portal. KPI Builder: Instrument those Key Performance Indicators that matter to your organization using CareAR’s custom KPI builder. Get your customer's perspective on how you're doing. Collect information in a structured manner for rapid feedback, rapid iteration. True ROI: Using the data made available from CareAR, you can determine the ROI improvements in performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates.

AgeryX Tech puts your field service operation in your pocket. Built for electricians, plumbers, HVAC contractors, and service companies whose crews run work orders, capture job data, and turn site visits into estimates — right from the field. On the Job: • View assigned work orders with full job details and site photos • Clock in/out with GPS-verified time tracking — solo or the whole crew • Capture before/after photos for job documentation • Turn-by-turn navigation to job sites • Access customer history and equipment records (serial numbers, warranty dates) • Run task and safety checklists, then capture customer signatures at close-out • Work offline — everything syncs when you're back online From the First Visit to an Estimate: • Capture first-visit site details and photos that feed an estimate • AI Photo-to-Quote — turn job-site photos into a draft estimate with suggested line items in seconds • Review AI-generated estimates on-site before they go back to the office (Your office team builds and sends the final estimate — the field captures what it's built from.) Parts & Inventory in the Field: • See your truck stock and add parts straight to a work order • Request materials and track transfers between trucks and the warehouse • Scan parts and transfers with the built-in barcode scanner Built for the Trades: AgeryX is designed specifically for trade contractors — not generic project management adapted for field service. Every feature is built around how electricians, plumbers, and HVAC techs actually work. • Multi-site customer management with service history • Equipment tracking with serial numbers and warranty dates • Role-based access — your crew sees their jobs • Work orders and tasks are dispatched to your crew by your office team Security & Privacy: • Tenant-isolated — each organization's data is logically separated and access-scoped • Sign in with Microsoft for seamless authentication • All data encrypted in transit and at rest About AgeryX: Re-Mark Technologies Group LLC in Houston, Texas, builds AgeryX. We're field service professionals who got tired of software that wasn't built for the trades. AgeryX is intelligence in field operations.